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...or five earth days if you count the weekend.

On Saturday Wizard’s CustHelp contacted me. They informed me that it was a problem with Paypal. Because the payment was over 60 days ago (which is a DUH! because it was a yearly subscription) the refund was refused. Why didn’t they know that? Why weren’t they informed the first time? Why did it take a month for them to figure it out?

So, OK, what next? It was a weekend so I didn’t bother prying.

An email from Digital River disguised as Wizards Customer Help arrived this morning. It asked me to confirm my address so they can send me a check. They also noted that the check will take 4 to 6 weeks. Simply amazing. They have a paypal account, don’t they? They could have just paid me through the account. But they choose