Community

 
Jump Menu:
Post Reply
Switch to Forum Live View D&D Insider - Change Subscription Plan
5 months ago  ::  Jan 13, 2013 - 1:46AM #1
caspencer
Date Joined: Jul 12, 2012
Posts: 3
Hi,

Can someone tell me how to change my D&D Insider Subscription Plan? I am currently paying monthly but would like to change to yearly as it offers better value.

I thought the best way to do it would be to deactivate auto-renew of my current subscription and then change the subscription method to the 1 year plan when my current time has expired however I recieve the following message when trying to do so:

Error:


We are unable to perform the selected action. We apologize for the inconvenience.


Error Number:  SIT_000002

Not really much help there.

Any suggestions?

Thanks 

Quick Reply
Cancel
5 months ago  ::  Jan 13, 2013 - 2:03AM #2
Plaguescarred
Date Joined: May 12, 2009
Posts: 16,519
If extending an existing subscription doesn't help you get through, you may want to contact Customer Service.
Yan
Montréal, Canada
Quick Reply
Cancel
Jump Menu:
 
    Viewing this thread :: 0 registered and 1 guest
    No registered users viewing