If you experience any problems with a Dragon, Dungeon, or other DDI article, such as download errors, bad links, etc, please post them here.
You can also contact Customer Service. Either way, we will get the issue resolved as soon as possible.
Dragon412 Eye on Dark Sun: The Ivory Dungeon as a bad URL link.
CustServ advised Ticket [#120614-000033]
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
EDITED URL Fixed
The Underdark and Shadowfell Map Archives are bad links as well.
Dragon Issue #411
True. D&D Outsider: More InHuman Resources should say June 2012 Dragon 412, and not May 2012 Dragon 411
CustServ advised Ticket [#120704-000212]
The month's Column November: In The Work is incorrectly titled and should say July: In The Work
CustServ advised Ticket [#120705-001038]
The D&D Outsider: Drider on the Storm article is incorrectly labeled and dated (bottom right page) and should say July 2012 Dragon 413, and not May 2012 Dragon 411
CustServ advised Ticket [#120718-000031]
I haVe just leveled my human paladin up to level 3. The character builder is not giving me the option to add my level 3 encounter. Can anyone tell me why this may be happening?
Not sure if this is where this belongs, but I was trying to go over a Bladesinger in the Character Builder and the Instinctive Attack Class Feature is not showing up.
1) The Character Builder won't let me equip a weapon in my off-hand with the Two-Weapon Defense.
2) The Character Builder crashed and now it won't load most of the time. When it does, none of the choices for race/class/everything else associated with the last character I worked on won't appear (For example, Half-Elf no longer appears in Race options for a new character).
DDI > Marketplace > Magic Items > Rituals
Search for Creation
Clicking on Create Scarecrow Crashes DDI.
Using windows7 64 and Chrome browser. Silverlight Reinstalled within the last week.
Hope this helps.
I can't access several of the DDI articles in Dragon issue 415. Also, looking back through several issues, ther are articles (albeit sporadic) that i cant access directly from the issue 'summary page.' One funny thing, though; the DDI articles are accessible if a direct link exists. For example, if Plaguescarred adds a forum post with the article as a direct link, I can access...
When I click through "recent issues" of Dungeon I can't click on a single link. They're all greyed out for me even though I'm logged in. What's going on?
I cannot enter text into any of the input boxes in the character builder. Ideas?
Dragon Issue 416's Table of Content have the link to Eye on Eberron: Rak Tulkhesh, the Rage of War and Eye on the Realms: The Awakener of Golems incorrectly deploying respective Eye of articles from Dragon 415.
A recent Dragon/Dungeon News announced that DDi is trying an experiment in October by releasing all of our subscription content in two collected issues, rather than posting individual articles throughout the month and so those links should be disabled to avoid further confusions.
CustServ advised Ticket [#121006-000060]
same as this guy "As of this evening every time I try to load up the Character Builder and it gets to " www.wizards.com/dnd/launch.aspx?x=dnd/dn..." it sits there. It doesn't start the percentage timer at all. I can still access the compendium etc and was using the CB yesterday."
in this thread
Dungeon Magazine 207 has a broken link.
The Dungeon Command article Joining The Party: Article Test Page is incorrectly titled ''Article Test Page''.
CustServ advised Ticket [#121111-000429]
Dungeon magazine 208 has a broken link:
I tried to send several article pitches to D&D Insider right before the deadline at 10:30 PM at November 30th, but I didn't get an autoreply, so I'm afraid it wasn't recieved. I asked customer service, and they told me to send the pitches to them and they'd send it to the staff, or to post them here.
But I'm still not sure they understood my problem and thought I was merely asking to send suggesstions to the mai nteam rather than pitches for my own articles, so I must ask (Particularly the mods working for WotC), is that the proper way to go? If not, how do I get this problem resolved? I'd hate to lose a chance of getting my D&D articles due to a technical mess-up.
I am new to Insider but cannot access most of the articles, no matter which way I try to access them.
I cannot access any of the articles of Dungeon Issue 209, 206 and 203, and almost all the way back to 174 (that's as far as I have checked); there might be other unaccessible ones in previous issues. Also, some of the cover pictures in the article overview are missing.
Try loging out and clear out your cookies and log back in and see if you can access it.
If that doesn't help, you may want to contact Customer Services
The link to launch the Inn Generator in today's article doesn't work.
CustServ advised Ticket [#121223-000367]
False Damage for Kasuri-Gama in the character builder
Dragon Magazine has it at d8 but the character builder has it at d10. Small i know but seems like an easy fix also.
I simply customized mine to be d8 but a fix would be nice
Kusari-gama deals 1d10. It received errata during a Rule Update in October 2011.
I cannot access D&D insider atm, it says its down for scedualed maintenance but as far as i can tell there wasn't due to be any going on today...
It was post poned from February 21st
My attempts to download Insider articles are being rejected due to "not having proper entitlement." My Insider subscription is up to date.
I also cannot access any of the articles, even though I have a working subscription.
Getting message Site is down for maintenance when trying to access any old articles.
Not sure I only tried today getting the article from issue 412. I tried different articles and different issues and get same response. I'll wait till Monday and try again.
I feel your pain kinkosslw...my group is playing tomorrow and really needed to dl some material from an unearthed arcana article to help structure our house rules for a psion character...guess I should have done it earlier in the week...but didn't realize the site was gonna be down for the weekend...we'll just have to live with some inconsistency I guess...y'all are in a much worse spot though...maybe you can just do a one-off side quest...?
Going to be hard to justify them going off on a side quest, since they just got the Arrow of fate to help their dying friend Amyria and bring Bahamut back from death. Going to take a little creativity to figure out what could possibly make them stop down from that.
For Dragon 422 -- the download link has gone live, but there is no PDF file there.
The download links for Dragon issue 421 and Dragon issue 422 do not work.
When i click on them they start to download but I end up with a blank screen. I am logged in and my subscription has just been renewed.
There are no links to any of the articles for Dragon 404. Everything is gray.
The Dragon 422 Art Gallery page doesn't display the art properly
CustServ advised Ticket [#130506-000980]
Is Dragon 423 supposed to be available for download now?
If so -- the download link is broken.
If not -- the download link was put up prematurely.
Post Your Reply
Please login to post a reply.