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Switch to Forum Live View Silverlight CB not loading?
2 years ago  ::  Sep 22, 2011 - 9:56AM #1
ChaunceyK
Date Joined: Nov 21, 2008
Posts: 269
I've used the CB dozens of times over the last few months, but for the last 10 minutes I can't get it to load.  I'm logged in, Silverlight is still installed, I get the messages along the bottom of FireFox that I'm connecting to the WotC site & transferring data...but nothing shows up.  I haven't installed anything new lately, so I'm completely stumped.
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2 years ago  ::  Sep 22, 2011 - 10:56AM #2
ChaunceyK
Date Joined: Nov 21, 2008
Posts: 269
Just tried other sites that use Silverlight & they're running fine.  Anyone else having trouble with the CB??
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2 years ago  ::  Sep 22, 2011 - 4:37PM #3
ChaunceyK
Date Joined: Nov 21, 2008
Posts: 269
Really?  7 hours & no one can say "Its working for me" or "Its not working for me either"?

Sheesh...
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2 years ago  ::  Sep 22, 2011 - 8:11PM #4
sjmcc13
Date Joined: Jan 27, 2008
Posts: 2,624

Sep 22, 2011 -- 4:37PM, ChaunceyK wrote:

"Its working for me"




I have had issues like this before, and closed the window (or even the browser) and re loaded the builder and it would then work fine. 

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2 years ago  ::  Sep 23, 2011 - 2:10PM #5
sabrecp
Date Joined: Nov 26, 2003
Posts: 2
I'm unable to access the builder either, i checked to make sure my silverlight was up to date, came back a lil later and still no luck.
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2 years ago  ::  Sep 23, 2011 - 6:33PM #6
ChaunceyK
Date Joined: Nov 21, 2008
Posts: 269
I re-downloaded Silverlight & re-installed it, its been working for me since then.
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2 years ago  ::  Sep 24, 2011 - 1:29AM #7
Aracelis
Date Joined: Sep 24, 2011
Posts: 3
For the record, I'm having the same problem.

Neither Character Builder nor Adventure Tools are loading properly.  I've uninstalled and reinstalled Silverlight, cleared cache and cookies, and tried on Chrome, Firefox, and IE with no success.  

I've submitted a bug report and am just waiting for some help to resolve the problem.  Pretty disappointing as I'm a brand new subscriber and the first tools I've tried don't work for me. 
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5 months ago  ::  Dec 19, 2012 - 1:53PM #8
onlychild
Date Joined: Aug 12, 2011
Posts: 1
More than a year later, I'm suddenly having this exact problem now.

I've uninstalled and reinstalled Silverlight, closed & reopened the browser, tried Chrome, Firefox, and IE... Same as above. Nothing's worked yet. :/
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5 months ago  ::  Dec 19, 2012 - 8:52PM #9
I_melt_faces
Date Joined: Jun 16, 2011
Posts: 29
same here, ive contacted custoemr support im guessing it could bea issue DND side since ive seen a few fourms with this issue. tried restarting pc, reinstalling silverlight, diffrent browsers the lots its not only the character builder its the monsterbuilder too
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5 months ago  ::  Dec 19, 2012 - 10:45PM #10
Dazbug
Date Joined: Aug 23, 2012
Posts: 2
Just adding on that I'm experiencing the same thing. Oddly enough, my two housemates aren't having any issues, but I cannot access the CB or other Silverlight based tools. There's a brief connecting message, then nothing.

Posting in the hopes of gaining visibility. Hopefully we get an update soon. 
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