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2 years ago ::
Mar 30, 2011 - 7:02PM
#1
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Date Joined:
Sep 30, 2002
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I just renewed Insider on the 18th of March, today i got an email telling me that my old subscription had been cancelled, but I can't access Insider, even though under my order history it shows an active subscription. I have to post here because customer service is not working. I use insider a lot and hate to think I wasted $71.40. Please help.
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2 years ago ::
Apr 03, 2011 - 7:42PM
#2
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Date Joined:
Sep 28, 2006
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Your post shows you as having an actrive subscription. Was your problem resolved?
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2 years ago ::
Apr 12, 2011 - 5:17AM
#3
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Date Joined:
Sep 30, 2002
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Yes it was. Sorry about the slow reply.
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2 years ago ::
Oct 23, 2011 - 8:18AM
#4
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Date Joined:
Feb 28, 2002
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This same thing just happened to me today.
What was the fix? Was it automatic or did someone have to do something?
Thanks.
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1 year ago ::
Feb 24, 2012 - 2:22PM
#5
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Date Joined:
Jul 10, 2011
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Same problem. I can not login to d&dinsider and/or launch the character builder or compendium. The website is not detecting that Silverlight is installed (confirmed via MS Silverlight page  : The version of Silverlight installed is:Silverlight 5 (5.0.61118.0)You are ready to use Microsoft Silverlight
Can't justify having this subscription if I can't use it...
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