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3 years ago ::
Sep 28, 2010 - 11:19AM
#141
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Date Joined:
Oct 13, 2007
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However, from the point of view of a company executive who may have gotten burnt before be releasing info/dates that turned out were missed, it is a good path. WotC is aware of the pitfalls of the path that they have chosen, and are aware that it is costing them customers. However, in their current opinion, the benefits of this path in the long run outweigh the short term downside.
Can't jump over the high bar just put the bar on the ground and you should have no problem jumping in the next time amirite?
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3 years ago ::
Sep 28, 2010 - 11:29AM
#142
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Date Joined:
Aug 17, 2007
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However, from the point of view of a company executive who may have gotten burnt before be releasing info/dates that turned out were missed, it is a good path. WotC is aware of the pitfalls of the path that they have chosen, and are aware that it is costing them customers. However, in their current opinion, the benefits of this path in the long run outweigh the short term downside.
Can't jump over the high bar just put the bar on the ground and you should have no problem jumping in the next time amirite?
Or maybe the fans are expecting a clearance worthy of a pole vault. amirite?
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3 years ago ::
Sep 28, 2010 - 11:29AM
#143
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Date Joined:
Sep 24, 2002
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From all the frustrated people I see posting here about lack of info and new tools I don't think its working at all. Plus its beenproven that if a customer has abad experence with a company that customer is 10 times more likely to tell people about bad tretment then good.
There are other fantasy RPGs out there, Gurps, Earthdawn, Pathfinder. You don't have to play DnD.
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3 years ago ::
Sep 28, 2010 - 11:31AM
#144
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Date Joined:
Aug 24, 2005
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Small projector (can get these for REALLY cheap now a days, less than the cost of a single case of mini's)
Really? Link?
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3 years ago ::
Sep 28, 2010 - 11:31AM
#145
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Date Joined:
Oct 26, 2005
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How good or bad the path is depends on your point of view. From the point of a consumer who wants info, yes it is a bad path. However, from the point of view of a company executive who may have gotten burnt before be releasing info/dates that turned out were missed, it is a good path. WotC is aware of the pitfalls of the path that they have chosen, and are aware that it is costing them customers. However, in their current opinion, the benefits of this path in the long run outweigh the short term downside.
Ok, so they know they are losing customers by the day, yet are not taking action to rectify that problem?
Thats like getting a hole in your boat and instead of just sticking your finger in it to stop the leak, you stare at it. Eventually, your boat will sink.
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3 years ago ::
Sep 28, 2010 - 11:55AM
#146
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Date Joined:
Sep 28, 2006
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From all the frustrated people I see posting here about lack of info and new tools I don't think its working at all. Plus its beenproven that if a customer has abad experence with a company that customer is 10 times more likely to tell people about bad tretment then good.
And that is part of what they are afraid of. That they give a preview or sneak peeks at an upcoming tool, and people spend the next 3 weeks saying how "I could program something better than that on the weekend" and various other statements of the like. As it is, people can complain about not being told anything", which is a position that, while many people don't like, they understand. Waiting for information is a part of life.
There are other fantasy RPGs out there, Gurps, Earthdawn, Pathfinder. You don't have to play DnD.
Every body has different levels for deciding to play a different gaming system.
How good or bad the path is depends on your point of view. From the point of a consumer who wants info, yes it is a bad path. However, from the point of view of a company executive who may have gotten burnt before be releasing info/dates that turned out were missed, it is a good path. WotC is aware of the pitfalls of the path that they have chosen, and are aware that it is costing them customers. However, in their current opinion, the benefits of this path in the long run outweigh the short term downside.
Ok, so they know they are losing customers by the day, yet are not taking action to rectify that problem?
Thats like getting a hole in your boat and instead of just sticking your finger in it to stop the leak, you stare at it. Eventually, your boat will sink.
They feel that they will lose fewer customers by not releasing information than they will be releasing information/dates and then changing direction.
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3 years ago ::
Sep 28, 2010 - 12:12PM
#147
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Date Joined:
Oct 26, 2005
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Now i've heard it all. Ok, thanks MB. let em sink.
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3 years ago ::
Sep 28, 2010 - 12:13PM
#148
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How good or bad the path is depends on your point of view. From the point of a consumer who wants info, yes it is a bad path. However, from the point of view of a company executive who may have gotten burnt before be releasing info/dates that turned out were missed, it is a good path. WotC is aware of the pitfalls of the path that they have chosen, and are aware that it is costing them customers. However, in their current opinion, the benefits of this path in the long run outweigh the short term downside.
Ok, so they know they are losing customers by the day, yet are not taking action to rectify that problem?
Thats like getting a hole in your boat and instead of just sticking your finger in it to stop the leak, you stare at it. Eventually, your boat will sink.
Well, there are people posting they are going, but some how most of them never seem to do so. I said most, which acknowledges there are those that do. It might be hard to accept this, but all business know that in time, they will lose customers for whatever reasons. Just as they are gaining customers. So long as the gain is more then the lose, they accept those lost customers as part of doing business.
You see a lot of people posting they are quitting, but that's because it's what you are looking for, and you are probably over looking the ones that aren't going.
Not only that, but it's been a long standing fact, supported by lots of documentation, that unhappy customers will speak out more then happy customers, giving the appearance of more unhappy then happy customers, when that is very seldom true.
And while a lot of people believe the Customer is always right. That is simply not true either. The customer always thinks they are right, often because they have failed to educate themselves or are just dishonest. Most often, they are wrong.
Also, WoTC is actually being very active in expanding it's player base, and recruiting new players to the game. More so then they have in the past. Putting out Essentials as they did, allows them to get out of online sales and game stores and into places like Target, because they are willing to carry the box game.
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3 years ago ::
Sep 28, 2010 - 1:01PM
#149
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Date Joined:
May 11, 2004
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It's not the "not putting out info on DDI" that irritates me. It's the "not putting out anything" that I think is going to shoot them in the foot. No info, no new tools, no updates for old tools, progressively fewer and shorter articles in the mags. DDI is slowly withering and WOTC seems fine with it.
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3 years ago ::
Sep 28, 2010 - 2:28PM
#150
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Date Joined:
Sep 24, 2002
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And while a lot of people believe the Customer is always right. That is simply not true either. The customer always thinks they are right, often because they have failed to educate themselves or are just dishonest. Most often, they are wrong.
I don't think anyone here is saying that they are always right. But from what I see on these fourms, alot of customers are very frustrated. To me that says the business plan WOTC is using with info/ tools for DDi is not working and they need to change it.
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