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Dungeons & Dra.. D&D Insider Almost time for the big renewal push - and no...
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Switch to Forum Live View Almost time for the big renewal push - and no new reason to renew?
3 years ago  ::  Oct 04, 2010 - 2:09PM #121
bigdaddygamebot
Date Joined: Apr 6, 2009
Posts: 75
I just wanted to check on the status of my account.  The lack of information regarding the character builder updates has me erring on the side of WotC not particularly caring about the end-user.

I log in and try to check my account activity and I get this...

The checkout process is not currently available. Please try again later

They have all but guaranteed I am cancelling my renewal.

It's a shame, this whole thing had potential and their inability to give even a bit of information to us only serves to make this whole process more frustrating.
 
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3 years ago  ::  Oct 04, 2010 - 2:17PM #122
AsmodeusLore
  • D&DI News Guide
Date Joined: Aug 24, 2005
Posts: 3,874
I'm sending up the red flags on this error right now.  I'll let you know as soon as I get some info.
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3 years ago  ::  Oct 04, 2010 - 3:04PM #123
WotC_Michelle
Date Joined: Aug 12, 2009
Posts: 324

Oct 4, 2010 -- 2:09PM, bigdaddygamebot wrote:

I just wanted to check on the status of my account.  The lack of information regarding the character builder updates has me erring on the side of WotC not particularly caring about the end-user.

I log in and try to check my account activity and I get this...

The checkout process is not currently available. Please try again later

They have all but guaranteed I am cancelling my renewal.

It's a shame, this whole thing had potential and their inability to give even a bit of information to us only serves to make this whole process more frustrating.
 


We've escalated this and are working on a solution. I'm so sorry for the error

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3 years ago  ::  Oct 04, 2010 - 6:54PM #124
ORC_Chaos
  • swirling and twirling
Date Joined: Sep 4, 2006
Posts: 2,257
I've removed content from this thread because Trolling is a violation of the Code of Conduct.  You can review the Code of Conduct here.
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3 years ago  ::  Oct 05, 2010 - 6:52AM #125
AsmodeusLore
  • D&DI News Guide
Date Joined: Aug 24, 2005
Posts: 3,874

Oct 4, 2010 -- 2:09PM, bigdaddygamebot wrote:

I just wanted to check on the status of my account.  The lack of information regarding the character builder updates has me erring on the side of WotC not particularly caring about the end-user.

I log in and try to check my account activity and I get this...

The checkout process is not currently available. Please try again later

They have all but guaranteed I am cancelling my renewal.

It's a shame, this whole thing had potential and their inability to give even a bit of information to us only serves to make this whole process more frustrating.
 


It looks like this issue has been resolved. I was able to log in normally, without the error I saw yesterday.  If you are still having an issue, please let me know.

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