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3 years ago ::
Oct 30, 2010 - 6:41PM
#521
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Date Joined:
Oct 29, 2010
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How long has this been going on? I just subscribed and a fresh install on two seperate machines fail in the same way. I'm pissed that I purchased a year's worth.
I realize software is hard but for ****-sake.
Support is practically useless. They can't just tell me it's a known issue?
Both machines are Windows 7 64-bit.
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3 years ago ::
Nov 02, 2010 - 9:39AM
#522
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I have not heard back either, except for intial response and the downloadable instruction set.
Look, the program is based on windows xp sp2 and the lastest incantation is from Apr 2009. I am going to ask if they couls just send me a whole version that would bypass the updater problem.
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3 years ago ::
Nov 02, 2010 - 12:32PM
#523
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My problem:
When I start the Character Builder, the splash screen shows, then an error window pops up instantly, saying "CharacterBuilderUpdater has encountered a user-defined breakpoint."
I've tried running other .exes in the WotC folder, I've run as administrator, I've installed as administrator, I've opened permissions, I've reinstalled about six times.
My OS:
Windows 7 Ultimate 64-bit edition with .NET framework 4.0
Pleeease help. I'm so sad without my character builder. ): It used to work before, I don't know why it would all of a sudden not work.
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3 years ago ::
Nov 02, 2010 - 12:43PM
#524
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Wont be an issue on 16th, as the CB will be no more...
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3 years ago ::
Nov 02, 2010 - 2:13PM
#525
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Date Joined:
Oct 28, 2010
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My OS:
Windows 7 Ultimate 64-bit edition with .NET framework 4.0
CB doesn't work with .NET 4.0, you need to roll back to 3.5. It's in the FAQ.
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3 years ago ::
Nov 03, 2010 - 1:47PM
#526
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Date Joined:
Oct 29, 2010
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I've been chatting with tech support for the last week at least. Just received a response today from the help folks:
"It looks like there may have been a corrupt file in the download. We discovered this and recommend that you attempt the download again as we fixed this file. Please let me know if you need anymore help!"
I just sucessfully installed and updated Adventure Tools!
Good luck!
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3 years ago ::
Nov 11, 2010 - 4:31AM
#527
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Date Joined:
Apr 18, 2001
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Installed character builder, never got it o update, then I saw this post, thought it might be a bug in the program, so uninstalled the builder, got a new file trying it to install, and, what message, server inaccessible. This is going on for days now. Can the server for installing the old builder be online, and not just for a few hours (whenever that might be) per day Thanks.
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3 years ago ::
Nov 12, 2010 - 7:20PM
#528
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Has anyone ever found an answer to this? I cannot update with the same symptoms described here.
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3 years ago ::
Nov 13, 2010 - 2:30AM
#529
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Date Joined:
Sep 13, 2001
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I am having issues getting the update on a new PC. The download stalls part way. When I try to cancel, I get a message that the server is unavailable. It seems WotC is preventing me from getting the last update for the PC version.
<\ \>tuntman
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3 years ago ::
Nov 13, 2010 - 2:33AM
#530
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Date Joined:
Sep 13, 2001
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Wont be an issue on 16th, as the CB will be no more...
It will still be an issue. People will still not be able to use the CB while offline.
<\ \>tuntman
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