Community

Jan 7, 2012 -- 8:14PM, Richardine wrote:

For the people that have trouble with the printer spitting out blank pages, I have found a solution. 

1: Save the file by using the export feature.
2: Open the file with Windows Picture and Fax Viewer
3: Print.  Its going to run a setup each time like you are installing new software.

If you use the fax format it has no colour and comes out grainy, but still easily legible.
This might work to fix some of the other problems as well.

I printed from a TIF file on Windows xp home edition with a canon i550 if that is making any diffrence.

I've also had problems with getting blank pages printed. (I use Windows XP.) For a while I could avoid it by rebooting the computer and immediately going straight to CB and printing the character sheet I wanted, but this no longer works.  I also JUST tried printing to a PDF (installed CutePDF just for that purpose), but the pdf it produced was also blank. 

I just shot an inquiry to Customer Service. 

I also tried doing what is suggested above.  I saved the character using the Export feature and opened it using the Windows Picture and Fax Viewer.   Unfortunately, it came up with a blank page that said No Preview Available, and the Print button was inactive. So no luck there.

Oddly, I have discovered that if I use my computer at work, and print immediately after rebooting, I do get one character sheet to print before they start coming out blank.  Problem is I don't have a color printer at work.  Actually, that's not quite true.  There is a community color printer, and when I printed a nine-page character sheet to the color printer, the first six pages came out blank, and the last three printed fine.  This is a repeatable phenomenon.  Unfortunately, I don't know the details of what differences exist between my home computers and my office computer.

Suggestions?

Rex Joyner

Jan 25, 2012 -- 7:26PM, rjoyner6 wrote:

I've also had problems with getting blank pages printed. (I use Windows XP.) For a while I could avoid it by rebooting the computer and immediately going straight to CB and printing the character sheet I wanted, but this no longer works.  I also JUST tried printing to a PDF (installed CutePDF just for that purpose), but the pdf it produced was also blank. 

I just shot an inquiry to Customer Service. 

Oddly, I have discovered that if I use my computer at work, and print immediately after rebooting, I do get one character sheet to print before they start coming out blank.  Problem is I don't have a color printer at work.  Actually, that's not quite true.  There is a community color printer, and when I printed a nine-page character sheet to the color printer, the first six pages came out blank, and the last three printed fine.  This is a repeatable phenomenon.  Unfortunately, I don't know the details of what differences exist between my home computers and my office computer.

Suggestions?

Rex Joyner

Okay, here's an update. 

First off, Customer Service was zero help.  They suggested making sure my printer drivers are updated (they are) or to try a different browser. (How can you get any more basic than Internet Explorer?) Could the problem be that I'm using Windows XP instead of a more recent release?

I managed to figure out a workaround, but it's a pain.  I had our IT people at work install CutePDF on my work computer, the one which will produce a full, correct character sheet if I do it immediately after rebooting. (The problem with it is my office has a B&W-only printer.)  I then email the resulting PDF file to myself at home and print it on my own printer, which means I can use card stock.  Fortunately, both my work computer and my home computer are capable of handling 9+ MB attachments.

By the way, I should mention that CutePDF seems to be safe, but he current version of PDF_Creator seems to be infested with malware.

Has anybody figured out just what the fundamental problem is leading to character sheets printing blank?  Could everyone who is having this problem mention what operating system and browser they're using?  As I said above, I'm on Windows XP and Internet Explorer.

Rex Joyner

Jan 31, 2012 -- 7:56PM, rjoyner6 wrote:

Jan 25, 2012 -- 7:26PM, rjoyner6 wrote:

I've also had problems with getting blank pages printed. (I use Windows XP.) For a while I could avoid it by rebooting the computer and immediately going straight to CB and printing the character sheet I wanted, but this no longer works.  I also JUST tried printing to a PDF (installed CutePDF just for that purpose), but the pdf it produced was also blank. 

I just shot an inquiry to Customer Service. 

Oddly, I have discovered that if I use my computer at work, and print immediately after rebooting, I do get one character sheet to print before they start coming out blank.  Problem is I don't have a color printer at work.  Actually, that's not quite true.  There is a community color printer, and when I printed a nine-page character sheet to the color printer, the first six pages came out blank, and the last three printed fine.  This is a repeatable phenomenon.  Unfortunately, I don't know the details of what differences exist between my home computers and my office computer.

Suggestions?

Rex Joyner

Okay, here's an update. 

First off, Customer Service was zero help.  They suggested making sure my printer drivers are updated (they are) or to try a different browser. (How can you get any more basic than Internet Explorer?) Could the problem be that I'm using Windows XP instead of a more recent release?

I managed to figure out a workaround, but it's a pain.  I had our IT people at work install CutePDF on my work computer, the one which will produce a full, correct character sheet if I do it immediately after rebooting. (The problem with it is my office has a B&W-only printer.)  I then email the resulting PDF file to myself at home and print it on my own printer, which means I can use card stock.  Fortunately, both my work computer and my home computer are capable of handling 9+ MB attachments.

By the way, I should mention that CutePDF seems to be safe, but he current version of PDF_Creator seems to be infested with malware.

Has anybody figured out just what the fundamental problem is leading to character sheets printing blank?  Could everyone who is having this problem mention what operating system and browser they're using?  As I said above, I'm on Windows XP and Internet Explorer.

Rex Joyner

Here's a further update.  My work computer got upgraded to Windows 7, still using Internet Explorer.  First off, nothing work unless I'm coming off a fresh reboot. When I print to the community color printer, the first six pages come out blank, then pages 7 and higher print fine. This is repeatable, and happens for the character sheets of more than one character.  When I try to print to a PDF file (using CutePDF), the file writes but then self-deletes at the end of the writing process.  I haven't tried printing to my local B&W printer since the upgrade, but that's not a preferred option because I want color in my cards.

Any ideas?  I was SURE that the upgrade to Windows 7 would solve the problem, but no dice. And, CutePDF no longer produces a file I can use.

Rex Joyner

Nov 10, 2008 -- 12:20PM, jcheraz wrote:

The viewer/printing of the character sheet cuts off the last few lines on the first sheet, regardless of portrait/landscape. I can unlock the items, move some things around, and get the lines to display. However, the defaults probably should show every line without the need to do this. In my viewer, the Portrait view ends at the Religion line in Skills. In Landscape view, it makes it to showing most of Thievery, but the word "Thievery" can't be seen (so, about the last 1/3 of the line is gone) plus anything below that. It prints as seen (without these lines). On the power cards page, the words "ACTION" and "RANGE" have the bottom few pixels of cut off on the line. Looks like they are set to bottom of square and need to be reset to Centered.

I am having the same problem using OSX 10.7.3. The bottom of every page is cut off. Any ideas?