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Switch to Forum Live View Character Builder printing issues
2 years ago  ::  May 27, 2011 - 11:49AM #151
Wyrd_One
Date Joined: Jul 7, 2003
Posts: 58
Didn't see anything in here about this already, but if I try to print the Ritual Book it simply spits out blank pages.  I can't seem to highlight or otherwise copy the ritual text to the clipboard either, so I am going to have to type out all of my rituals by hand and print those for now.
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2 years ago  ::  Jun 01, 2011 - 8:39PM #152
DarkSavior
Date Joined: Nov 5, 2007
Posts: 621
Last time i tried to print a character out of the builder, I had alot of trouble getting it to print.  I had to keep closing and completely relanching my browser (firefox and IE both).  Like 10 ish times to finally print out the one character, a half orc slayer of level 4.  I think part of the trouble was that I was trying to print different page ranges, like the first 3 pages on regular paper, then the last 2 pages of powers on card stock and it didn't seem to like that separation.  The main issue I kept having was that I would keep sending the request to the printer and the builder wouldn't respond and the printer would show no jobs in qeueue.  Howwever all of them tried to print after I relaunched the browser and the Cb several times.  This was attempting to print straight from the CB to the printer, not to a PDF like I normally do. Thanks. 
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2 years ago  ::  Jun 03, 2011 - 8:10AM #153
Starglyte
Date Joined: Jun 25, 2002
Posts: 102
Same here. I can't print off of silverlight. Doing so will cause it to crash. When I try to print it from a pdf save file it either crashes or it cuts off the left margin by a good half inch.
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2 years ago  ::  Jun 17, 2011 - 8:32PM #154
TehBagder
Date Joined: Jun 26, 2010
Posts: 24
The OS X issue is related to the way the PDFs are being generated. It seems that the Character Builder will only generate a full file if you start at page 1 and won't allow any generating of different pages beyond 1. The issue seems to be the screen renderer and the way it outputs its printfile to whichever printer is selected. Every page gets truncated no matter for me no matter what. Each page is output as an image, rather than lots of individual pieces, and those images get truncated. The borders are off, with the top border being about 3x the size of the bottom border.  The document seems to be starting image generation far too low on the page, and that's why the bottom part gets cut of.  This should be a simple fix of changing the initial render position of the image so that it's higher and all of the images should render correctly.

I'm not sure how it's being coded, but this is a hellaciosly annoying bug that almost makes the Character Builder partially useless because important information is being deleted. It's almost driving me to buy a third-party product like HeroLabs so that I can get ALL of the character information in the sheet correctly. I'm going to be running a D&D 4E adventure at Origins next week for my kids and for some other kids and parents and I really dislike the fact that some of the information on their char sheets is going to be cut off.
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2 years ago  ::  Jul 06, 2011 - 6:13AM #155
JesperT
Date Joined: Mar 22, 2009
Posts: 4
Printing from IE8 (windows) to a network connected HP CP3505n. The result is one page printed with the following error.

PCL XL error
subsystem: KERNEL
error: IlligalOperatorSequence
operator: SetCursor
position: 27


Printing to a PDF (or one note for that matter) circumvents the problem and prints fine, indicating that silverlight or the character builder is at fault.
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2 years ago  ::  Jul 09, 2011 - 12:55AM #156
meatbag21
Date Joined: Feb 3, 2010
Posts: 14
It's really annoying that the problem of printing off a Mac has NOT been fixed!!! WTF is my subscription paying for??? Tech support has been anything but helpful with the same BS of, "we're working on it.' Could it be that it's the Microsoft Silverlight that's the problem in and of itself??? You shouldn't be advertising that the Character Builder works on a Mac, that's false and misleading advertising because it DOES NOT work on a Mac, which is obvious with everyone else who has a Mac that is having this problem! Fix this problem already!!! 
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2 years ago  ::  Aug 09, 2011 - 10:39PM #157
Pyronox
Date Joined: Jan 5, 2011
Posts: 1
meatbag21, I completely agree.  Printing is a joke with this product.   I'm not sure what I am paying for when I have to end up writing in the  bottom of the cards and sheets everytime I level up and want to print  new ones. 

Also does anyone else have an issue with height and weight not showing up in the "Character Sheet Style: Character Builder"?






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2 years ago  ::  Aug 09, 2011 - 11:04PM #158
meatbag21
Date Joined: Feb 3, 2010
Posts: 14
I called customer support about the cutting off of the bottoms of the pages. their response was that it's because of Microsoft Silverlight. They then informed me that Silverlight isn't supported by Microsoft anymore. My reply was why are you guys still using it then. They of course had no answer to that. 
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2 years ago  ::  Aug 10, 2011 - 12:29AM #159
RedSiegfried
Date Joined: Dec 10, 2008
Posts: 1,903

Aug 9, 2011 -- 11:04PM, meatbag21 wrote:

I called customer support about the cutting off of the bottoms of the pages. their response was that it's because of Microsoft Silverlight. They then informed me that Silverlight isn't supported by Microsoft anymore. My reply was why are you guys still using it then. They of course had no answer to that. 




If indeed you're not just another MS hater making up stories, whoever told you that is wrong.  Silverlight is supported by MS so you really should check your facts before spreading FUD.

Why do people keep saying it isn't supported when it is and will continue to be for at least 12 months after MS announces that they are going to discontinue support?  And when Silverlight 5 is in beta right now and going to be released this fall?

Maybe your printing issues have something to do with SL, maybe not, but SL is fully supported and will continue to be for quite some time yet.  Sorry you're having problems, though.

(BTW, I just remembered one guy in my group prints from a MacBook Air on both his own printer and the one at my house and has no problems whatsoever.  I don't know his specific config though.)

OD&D, 1E and 2E challenged the player. 
3E challenged the character, not the player. 
Now 4E takes it a step further by challenging a GROUP OF PLAYERS to work together as a TEAM. 
That's why I love 4E.

"Your ability to summon a horde of celestial superbeings at will is making my ... BMX skills look a bit redundant."
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2 years ago  ::  Aug 10, 2011 - 12:33AM #160
meatbag21
Date Joined: Feb 3, 2010
Posts: 14
I'm not a MS hater, that's EXACTLY what the guy I had spoken with in their tech department to try and figure out why the character sheet doesn't print out correctly. I'm just repeating what the WOTC technical service rep told me. No need to be a MS hater when the sucky products of MS speak for themselves.
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