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4 years ago  ::  Mar 13, 2009 - 2:57PM #41
Rabbitbait
Date Joined: Aug 22, 2007
Posts: 30
Exact problem that stops you from updating to or running full version:

The Character builder launches fine, but after about 5 seconds my entire system freezes up requiring a reboot to do anything.

Windows Operating System:

Windows XP

Machine Type (PC, VM on Mac, VM on unix etc):

PC


User mode when running installer (admin, guest etc):

Admin

User mode when running Character Builder:

Admin

Changes to default options when installing (ie different location):

None

.NET 3.5 SP1 preinstalled or done as part of install:

As part of install, then added XP service pack 3, then re-installed .NET 3.5 SP1

Beta installed at some point:

Yes

Beta uninstalled before installing release version:

Yes

Anything you think might be unusual about your environment (Active VPN, dial up, behind corporate firewall, etc)

Nothing

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4 years ago  ::  Mar 14, 2009 - 7:56AM #42
agent000
Date Joined: Mar 2, 2009
Posts: 36

agent00 wrote:

Thanks for your timely response, Architect.

As I stated before, when I open RegEdit, there is no "Wizards of the Coast" folder located under "HKEY_LOCAL_MACHINE\SOFTWARE\." Whether I have the application installed or uninstalled, the key never appears. So I cannot execute the second set of steps you mentioned, unless there's something I'm totally missing.


For those of you who had similar problems as myself, I finally fixed it. It required me to use my Windows XP CD to do a Repair Install. I'm assuming that some of my system files were corrupt/missing. Once I went through the repair, the Wizards folder started appearing in my registry after installing the Character builder and I was able to update it just fine. Good luck to everyone else trying to get theirs to work.

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4 years ago  ::  Mar 29, 2009 - 9:47PM #43
ShadowDragoon004
Date Joined: Aug 19, 2007
Posts: 23
Exact problem that stops you from updating to or running full version:
"Error 1303.The installer has insufficient privileges to access this directory: C:\Documents and Seettings\Gregg\My Documents\My Pictures\ddi. The installation cannot continue. Log on as an administrator or contact your system administrator."
Windows Operating System: Windows XP Home SP3
Machine Type (PC, VM on Mac, VM on unix etc): PC
User mode when running installer (admin, guest etc): User with Administrative privileges (it's the only user account on the computer )
Changes to default options when installing (ie different location): None.
.NET 3.5 SP1 preinstalled or done as part of install: Pre-installed.
Beta installed at some point: No.
Anything you think might be unusual about your environment (Active VPN, dial up, behind corporate firewall, etc) Nothing I can think of.
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4 years ago  ::  Mar 31, 2009 - 2:53PM #44
DrummingDM
Date Joined: Feb 10, 2006
Posts: 26
Exact problem that stops you from updating to or running full version:
I launch the Character Builder, and get the following message from the CharacterBuilderUpdater: "CharacterBuilderUpdater has encountered a problem and needs to close. We are sorry for the inconvenience."
Windows Operating System: Windows XP Home SP3
Machine Type: PC
User mode when running installer: User with Administrative privileges
Changes to default options when installing: None.
.NET 3.5 SP1 preinstalled or done as part of install: Done as part of install.
Beta installed at some point: No.
Anything you think might be unusual about your environment: Nothing.

When I view the error details, I get this under "Error Signature":

EventType : clr20r3
P1 : realcharacterbuilderupdater.exe
P2 : 1.0.204.0
P3 : 4979024a
P4 : presentationframework
P5 : 3.0.0.0
P6 : 470bc696
P7 : b60
P8 : f
P9 : system.typeloadexception


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4 years ago  ::  Apr 02, 2009 - 1:09PM #45
bmaddengleemax
Date Joined: Aug 17, 2007
Posts: 3
Exact problem that stops you from updating to or running full version:
I want to grab the new update.
When I do so behind the firewall over vpn it gets stuck at the Download page with a blank panel for hours.
If I do it connected directly to the 'net it says no update found.

Windows Operating System:XP 2002 service pack 2

Machine Type (PC, VM on Mac, VM on unix etc): pc
User mode when running installer (admin, guest etc): I don't know
User mode when running Character Builder: I don't know
Changes to default options when installing (ie different location): Nothing
.NET 3.5 SP1 preinstalled or done as part of install: I don't know
Beta installed at some point: Yes
Beta uninstalled before installing release version: Yes
Anything you think might be unusual about your environment (Active VPN, dial up, behind corporate firewall, etc)
As I said before I'm behind the firewall when I can find that it has an update.

I removed the .version file and I changed my registry entry from Complete to Download

I'm getting a blank panel at the Download window.
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4 years ago  ::  Apr 08, 2009 - 8:38PM #46
Nuah
Date Joined: Apr 5, 2009
Posts: 3
*Edit* Whoops, never mind, Silly mistake on my part. Program working as intended (unless the program was intended to take over North Dakota, in which case I have a bug to report)
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4 years ago  ::  Apr 11, 2009 - 9:33PM #47
CaiasWard
Date Joined: Feb 2, 2006
Posts: 8
Exact problem that stops you from updating to or running full version:

Am able to install program, I get to update screen, select launch program and while small D&D graphic splash is onscreen the program freezes.

Program was working previously and then crashed on Thursday when updating a character. Unable to open program since then.

Windows Operating System: Microsoft Windows XP Media Center Edition SP 3
Machine Type (PC, VM on Mac, VM on unix etc): PC (Dell Inspiron I6000)

User mode when running installer (admin, guest etc): Administrator Account
User mode when running Character Builder: Administrator Account
Changes to default options when installing (ie different location): None
.NET 3.5 SP1 preinstalled or done as part of install: Preinstalled.
Beta installed at some point: No
Beta uninstalled before installing release version: No
Anything you think might be unusual about your environment (Active VPN, dial up, behind corporate firewall, etc) No unusual settings

I am able to open the character sheet viewer and display a blank character sheet. I can check off elements, and even open previously displayed characters. However, I cannot get the character builder to actually open.
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4 years ago  ::  Apr 12, 2009 - 12:15AM #48
monsewer
Date Joined: Mar 31, 2009
Posts: 1
Exact problem that stops you from updating to or running full version:
It says install complete successfully, but never goes to install Framework. When I try to launch app it says:

CharacterBuilderUpdater.exe - Application Error
The application failed to initialize properly (0x0000135). Click on OK to terminate the application.

Windows Operating System: Windows XP Home SP1

Machine Type (PC, VM on Mac, VM on unix etc): VMWare Fusion on new macbook

User mode when running installer (admin, guest etc): admin on both windows and mac

User mode when running Character Builder: cant

Changes to default options when installing (ie different location): Tried shared folder, shared drive, default. No results.

.NET 3.5 SP1 preinstalled or done as part of install: part of install

Beta installed at some point: yes

Beta uninstalled before installing release version: no

Anything you think might be unusual about your environment (Active VPN, dial up, behind corporate firewall, etc) No
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4 years ago  ::  Apr 14, 2009 - 9:12PM #49
1958Fury
Date Joined: Sep 19, 2008
Posts: 186
I posted this problem in this thread, but it was suggested that I post it here as well.

Exact problem that stops you from updating to or running full version:
I've been using the Character Builder since it was released, and it's worked fine all this time. Until a couple of weeks ago, when it suddenly started crashing on startup. It gets to the update screen, I click "Launch Character Builder", and a few seconds later it crashes:
Error Show

The odd part is, if I keep trying it, the program will eventually work. I may have to try 20 times, but eventually it will load up. So whatever causes it to crash isn't making it impossible to run.

I don't think I made any changes to my computer settings at that time. However, the problem started shortly after I started playing with the new "Journal" feature, as well as the "Campaign Settings" tab. On the theory that I had somehow corrupted some of the character files, I have tried removing all the characters from the ddi folder. It still crashes just as often with no saved characters.

Windows Operating System:
Vista 32-bit
Machine Type (PC, VM on Mac, VM on unix etc):
PC
User mode when running installer (admin, guest etc):
Admin
User mode when running Character Builder:
Admin
Changes to default options when installing (ie different location):
I always keep the default settings.
.NET 3.5 SP1 preinstalled or done as part of install:
Installed before installing CB
Beta installed at some point:
Yes
Beta uninstalled before installing release version:
Yes
Anything you think might be unusual about your environment (Active VPN, dial up, behind corporate firewall, etc)
Nothing I can think of.
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4 years ago  ::  Apr 28, 2009 - 12:16AM #50
Volcanon2
Date Joined: May 5, 2008
Posts: 404
I have tried to install on two computers.


Exact problem that stops you from updating to or running full version: Both times, "Error 1606. Could not access network location \\.PSF\Home\Documents"

Windows Operating System:
Machine Type (PC, VM on Mac, VM on unix etc): 1 Mac with Parallels Windows XP sp3, 1 PC with Windows XP sp3

User mode when running installer (admin, guest etc): Default?

User mode when running Character Builder: Won't run

Changes to default options when installing (ie different location): None

.NET 3.5 SP1 preinstalled or done as part of install: Preinstalled

Beta installed at some point: no

Beta uninstalled before installing release version: no

Anything you think might be unusual about your environment (Active VPN, dial up, behind corporate firewall, etc) Nothing.

I fail to see how software that should be able to run on a computer from 1985 needs so many resources and won't even bloody install, but hey.
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