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2 years ago ::
Dec 22, 2010 - 6:14PM
#31
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Date Joined:
Jan 14, 2009
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I can get as far as the New, Cusom, Load screen but none of the buttons will respond to being clicked. Been this way for weeks. (Windows XP SP3)
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2 years ago ::
Dec 24, 2010 - 11:15PM
#32
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Date Joined:
Feb 21, 2010
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Well done folks... Been playing D & D since 1983.... last your I tought my kids 3.5 and got them hooked. Last Christmas i got them the complete 4.0 books and 2 dungeons. Now I was impressed with 4.0 and the CHaracter builder you have then. Now you change up character builder yet again and insist I install Microsoft Silverlight which will not install in my 6month old comp with a fresh OE XP install.... so I can't use the character maker.... after 45 mins of trying to handrole a character with my 15yr old Asbergers Son, I gave up.
You just lost a 28 year devoted fan. You need for greed to have all sign for a montly mag was bad enough, and yet you got worse... Moving to new gaming system. Canceling Subscription, very disappointed, Gary is prob turning over in his grave.
Signed
Tim Crawford
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2 years ago ::
Dec 26, 2010 - 9:12AM
#33
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Date Joined:
Aug 29, 2007
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I can get as far as the New, Cusom, Load screen but none of the buttons will respond to being clicked. Been this way for weeks. (Windows XP SP3)
Same over here. Trying to import a charakter, CB does not respond to anything afterwards. 
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2 years ago ::
Jan 08, 2011 - 8:54PM
#34
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Date Joined:
Aug 17, 2007
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What am I spending my money on? Why did I renew my subscription?
The new character builder is extremely slow loading on my desk top. My experience has found it far less user friendly than the d'l version.
On my lap top, it just doesn’t load at all. Just a white screen.
To make the whole experience even more aggravating there is absolutely no help found here. No one from Wizards even acknowledging there are issues.
(desktop has XP, laptop has windows 7)
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2 years ago ::
Jan 08, 2011 - 10:45PM
#35
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Agreed, Never expected this to be as slow as molasses in January (would like to use a more descriptive and accurate phase but don't want the account banned)  You are hauling in money over this, spend it on the servers if that is the problem. If its the programmers, fire their butts for giving you this crap.
What am I spending my money on? Why did I renew my subscription?
The new character builder is extremely slow loading on my desk top. My experience has found it far less user friendly than the d'l version.
On my lap top, it just doesn’t load at all. Just a white screen.
To make the whole experience even more aggravating there is absolutely no help found here. No one from Wizards even acknowledging there are issues.
(desktop has XP, laptop has windows 7)
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2 years ago ::
Jan 09, 2011 - 3:59PM
#36
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Date Joined:
Aug 17, 2007
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For the record I have contacted Wizards' Tech Support, but being the weekend haven't received a reply (nor was expecting one before the first of the week).
But I am amazed that they have a forum set up fo tech issues, and others have posted before me with the exact same white screen problem, but no response. And those other posts are a month old.
I have also just discovered another problem. I can't import my characters from the downloadable version. They don't appear in the character builder folder.
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2 years ago ::
Jan 09, 2011 - 5:03PM
#37
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Date Joined:
Aug 17, 2007
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Wow... Spooky... Momensts after my last post a response from Wizards Customer Support showed up in my email. Anyhow, I followed the instructions and character builder works on the laptop now. No more blank white screen. I was already running the latest versions of ei and silverlight, also the language was already set to English (US). I did adjust the privacy settings but then put them right back to where they were before clicking apply and ok. So, the only thing that might have done it was the deleting coockies and temporary files. I'm not sure what did it exactly, but here is the reply they sent... --- "It appears that this issue may be due to a problem with the web browser, your operating system's regional settings, or the version of Silverlight that you are using. The first thing to try is to clear your temporary internet files as detailed in the link below:
Answer Title: Cookies, Browsing History, and Temporary Internet Files
Answer Link: wizards.custhelp.com/cgi-bin/wizards.cfg... After that, reset your browser's settings to their default and disable any installed plug-ins or pop-up blockers that might interfere with the Character Builder. Once you've completed this, please close and restart your web browser. Next, ensure that your region settings are set to match the instructions below. To do this in Windows OS:
1.Open Regional and Language Options in Control Panel.
2. On the Regional Options tab, under Standards and formats, click the "English (US)" setting.
In Mac OSX:
1. Go System Preferences then Language and Text
2.Select the Formats tab.
3.Select United States in the "Format" drop down menu. To make sure you have the latest version of Silverlight, please visit the link below:
www.microsoft.com/getsilverlight/get-sta... To try a different web browser or upgrade to the latest version of your web browser, please visit the appropriate link below:
Google Chrome: www.google.com/chrome
Microsoft Internet Explorer: www.ie8optimized.com/IE8
Mozilla Firefox: www.mozilla.com/firefox"
---
For the record, it still takes a while to load, but once it is up it runs better on the laptop.
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2 years ago ::
Feb 15, 2011 - 8:06AM
#38
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Date Joined:
Feb 11, 2011
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I cannot believe I'm saying this, but the Char Builder just stopped working for the 4th time because of the same reason:
Trying to buy a flask...
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2 years ago ::
Feb 24, 2011 - 10:54AM
#39
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I was informed that the CB would only allow me 20 characters on their system.
What's up with that?!?
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2 years ago ::
Apr 03, 2011 - 8:09AM
#40
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Date Joined:
Aug 17, 2007
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Silverlight crashes every time I print. It takes a rather ridiculous long time to spool and then won't print all of the character sheets (usually just the first two).
Anyone else having similar problems. It seems to have started since the last update to the CB.
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