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4 years ago  ::  Jun 01, 2009 - 8:34PM #1
Kirayon
Date Joined: Jan 7, 2009
Posts: 6
Honestly I am, shocked, disappointed and appalled at what has been happening to Wizards for the past two years.

Unfulfilled promises, false advertising, little to no customer support or contact.

I paid for DDI since I got my 4e books hoping for the dungeon builder and VTT with the hope that it would be coming soon. I didn't mind the limited character builder and the poor quality of Dungeron and Dragon mags, I didn't really care too much that they canceled the pdf plans for book releases, I would have a VTT with that in them I though. But boy was I wrong.

First the content was delayed, then it was removed from the site, then announced as on hold and to me it seems like the next logical steps are canceled and "lol we never said anything about any virtual tables, your monster manual speaks lies."

Furthermore with the extended delay of the VTT Wizards has still refused to release at least some right to table tops that DO work like Fantasy Grounds, so my group of players and I are forced to spend hours if not days going through and parcing our own books one by one since we can't share them online with each other even though we all have the books.

I have been a long follower of Wizards, my collections of MTG and pokemon cards would most likely increase global temperatures by 3-5C if my house ever caught fire and I bought almost every published 3e and 3.5 book, but there's only so much one can take.

I know people say that DDI is priced for the current content and I should be happy for what I'm getting, but I'm not exactly getting much. (Of course I canceled my subscription a long time ago so I'm not getting anything at all.) But I come back about once a month to see if anything is improving. From what I can see, it isn't. A price increase and a drop in new content and slacking in updates of existing content. I don't count the previews of PHB3 as new content because it is probably something you will purchase anyway so in reality you are paying more just to look at it earlier. (I realize that it's been said that the price increase has nothing to do with PHB3 and that's fine with me, but what exactly warrants the price increase then other than Wizards wants some money?)

I know I'm venting quite a bit and I'm sure there's reasons for what Wizards is doing, but I'm also positive that not all those reasons are fully justifiable and know that they could have handled this much, much better.
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4 years ago  ::  Jun 02, 2009 - 9:03AM #2
Loki5654
Date Joined: Aug 8, 2004
Posts: 1,757

Kirayon wrote:

I paid for DDI since I got my 4e books hoping for the dungeon builder and VTT with the hope that it would be coming soon.


Well, there's your problem.

Don't pay for things that might happen. That's called gambling.

Either the D&Di is worth the price you pay now for the services you receive now or its not.

If it is worth it (I think it is), then enjoy it. If not, then don't pay for it. Simple.

Fairbanks Show
Fairbanks, level 5
Human, Slayer (Multiclass: Cavalier)
Human Power Selection Option: Heroic Effort
Background: Blademaster (Acrobatics class skill)
Theme: Neverwinter Noble

FINAL ABILITY SCORES
STR 18, CON 10, DEX 17, INT 10, WIS 10, CHA 13

STARTING ABILITY SCORES
STR 16, CON 10, DEX 16, INT 10, WIS 10, CHA 12

AC: 20 Fort: 19 Ref: 16 Will: 14
HP: 49/49
Surges: 6/9
Surge Value: 10

[X] Action Point
[] Second Wind

TRAINED SKILLS
Acrobatics +10, Athletics +11, Diplomacy +8, Endurance +7, Intimidate +8

UNTRAINED SKILLS
Arcana +2, Bluff +3, Dungeoneering +2, Heal +2, History +2, Insight +2, Nature +2, Perception +2, Religion +2, Stealth +5, Streetwise +3, Thievery +5

POWERS

Basic Attack: Melee Basic Attack Card Link

Basic Attack: Ranged Basic Attack Card Link

[] Human Racial Power: Heroic Effort Card Link

[X] [X] Multiple Class Attack: Power Strike Card Link

[X] Fighter Utility: Duelist's Assault Card Link

[] Fighter Utility: Mobile Blade Card Link

[] Level 2 Utility: Honorable Challenge Card Link

[] Neverwinter Noble Utility: Take Heart, Friend! Card Link

Multiple Class Utility: Defender Aura Card Link

[] Paladin Attack: Righteous Radiance Card Link

FEATS
Level 1: Heavy Blade Expertise
Level 1: Armor Finesse
Level 2:Heavy Armor Agility
Level 4: Squire of Righteousness

ITEMS
Dagger x3
Adventurer's Kit
Aecris
Black Iron Scale Mail +1
Horned Helm (Heroic Tier)
Holy Symbol of Bahamut
1 Opal
73g 145s 50c
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4 years ago  ::  Jun 02, 2009 - 9:38AM #3
rjdafoe
Date Joined: Aug 17, 2007
Posts: 406

Loki5654 wrote:

Well, there's your problem.

Don't pay for things that might happen. That's called gambling.

Either the D&Di is worth the price you pay now for the services you receive now or its not.

If it is worth it (I think it is), then enjoy it. If not, then don't pay for it. Simple.


This I completely agree with.

WOTC Podcast:
"The web is a shortcut"
"Piracy was a big thing"
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4 years ago  ::  Jun 02, 2009 - 9:56AM #4
Dazmiuth
Date Joined: Feb 9, 2004
Posts: 185

Loki5654 wrote:

Well, there's your problem.

Don't pay for things that might happen. That's called gambling.

Either the D&Di is worth the price you pay now for the services you receive now or its not.

If it is worth it (I think it is), then enjoy it. If not, then don't pay for it. Simple.


Gambling? Purchasing a product for advertised goods and services is gambling? I guess I was the only one who watched the "unveiling" of 4th edition with the preview of the VTT and all that other jazz.... Or perhaps I am hallucinating everytime I flip through my books and see advertisements for the VTT.

You guys kill me.

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4 years ago  ::  Jun 02, 2009 - 10:56AM #5
Thellaren
Date Joined: Aug 20, 2007
Posts: 243
Actually, DDI was free for months & months after the release of 4E, which also happened to be months and months after the advertised release date for the VTT et al. At the time that the OP would have to have started paying for DDI, he would also have known that the VTT wasn't available and might not ever be. So, yes, gambling. Anybody who is paying for DDI is getting what they're paying for, not what has been advertised (psst... Red Bull doesn't actually give you wings...).
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4 years ago  ::  Jun 02, 2009 - 11:14AM #6
Dazmiuth
Date Joined: Feb 9, 2004
Posts: 185

Thellaren wrote:

Actually, DDI was free for months & months after the release of 4E, which also happened to be months and months after the advertised release date for the VTT et al. At the time that the OP would have to have started paying for DDI, he would also have known that the VTT wasn't available and might not ever be. So, yes, gambling. Anybody who is paying for DDI is getting what they're paying for, not what has been advertised (psst... Red Bull doesn't actually give you wings...).


Oh what a short memory you have.... When DDI went from free to subscription, the words "COMING SOON" were written above the VTT, the visualizer, and the dungeon builder. It didn't say "maybe coming soon." In fact, the selling point for DDI for those not intersted in Dungeon or Dragon magazines was that you would be able to lock in your subscription price for however long you subscribed even when the VTT, CB, Visualizer, and dungone builder were released. Please get your facts straight before you start spouting off.

I am over the fact that the VTT and all the other products have been canned, but obviously the OP is not. I believe he has a right to express his displeasure without people making things up to defend WotC.

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4 years ago  ::  Jun 02, 2009 - 11:42AM #7
Loki5654
Date Joined: Aug 8, 2004
Posts: 1,757
I don't know about the rest of you, but when I signed up for D&Di it very clearly spelled out what exactly I was paying for with my subscription.

The VTT and other tools were not listed, but on the up-side I wasn't being charged for them!

Paying for D&Di and getting angry when you don't get the VTT is like buying a Big Mac and getting angry when you don't get the winning Monopoly piece. You paid for a Big Mac, you got a Big Mac, why are you angry?

OK, not the best analogy. Maybe I shouldn't write responses on an empty stomach.
Fairbanks Show
Fairbanks, level 5
Human, Slayer (Multiclass: Cavalier)
Human Power Selection Option: Heroic Effort
Background: Blademaster (Acrobatics class skill)
Theme: Neverwinter Noble

FINAL ABILITY SCORES
STR 18, CON 10, DEX 17, INT 10, WIS 10, CHA 13

STARTING ABILITY SCORES
STR 16, CON 10, DEX 16, INT 10, WIS 10, CHA 12

AC: 20 Fort: 19 Ref: 16 Will: 14
HP: 49/49
Surges: 6/9
Surge Value: 10

[X] Action Point
[] Second Wind

TRAINED SKILLS
Acrobatics +10, Athletics +11, Diplomacy +8, Endurance +7, Intimidate +8

UNTRAINED SKILLS
Arcana +2, Bluff +3, Dungeoneering +2, Heal +2, History +2, Insight +2, Nature +2, Perception +2, Religion +2, Stealth +5, Streetwise +3, Thievery +5

POWERS

Basic Attack: Melee Basic Attack Card Link

Basic Attack: Ranged Basic Attack Card Link

[] Human Racial Power: Heroic Effort Card Link

[X] [X] Multiple Class Attack: Power Strike Card Link

[X] Fighter Utility: Duelist's Assault Card Link

[] Fighter Utility: Mobile Blade Card Link

[] Level 2 Utility: Honorable Challenge Card Link

[] Neverwinter Noble Utility: Take Heart, Friend! Card Link

Multiple Class Utility: Defender Aura Card Link

[] Paladin Attack: Righteous Radiance Card Link

FEATS
Level 1: Heavy Blade Expertise
Level 1: Armor Finesse
Level 2:Heavy Armor Agility
Level 4: Squire of Righteousness

ITEMS
Dagger x3
Adventurer's Kit
Aecris
Black Iron Scale Mail +1
Horned Helm (Heroic Tier)
Holy Symbol of Bahamut
1 Opal
73g 145s 50c
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4 years ago  ::  Jun 02, 2009 - 11:44AM #8
FalconGK81
Date Joined: Oct 30, 2005
Posts: 1,026

Kirayon wrote:

Honestly I am, shocked, disappointed and appalled at what has been happening to Wizards for the past two years.

Unfulfilled promises, false advertising, little to no customer support or contact.

I paid for DDI since I got my 4e books hoping for the dungeon builder and VTT with the hope that it would be coming soon. I didn't mind the limited character builder and the poor quality of Dungeron and Dragon mags, I didn't really care too much that they canceled the pdf plans for book releases, I would have a VTT with that in them I though. But boy was I wrong.

First the content was delayed, then it was removed from the site, then announced as on hold and to me it seems like the next logical steps are canceled and "lol we never said anything about any virtual tables, your monster manual speaks lies."

Furthermore with the extended delay of the VTT Wizards has still refused to release at least some right to table tops that DO work like Fantasy Grounds, so my group of players and I are forced to spend hours if not days going through and parcing our own books one by one since we can't share them online with each other even though we all have the books.

I have been a long follower of Wizards, my collections of MTG and pokemon cards would most likely increase global temperatures by 3-5C if my house ever caught fire and I bought almost every published 3e and 3.5 book, but there's only so much one can take.

I know people say that DDI is priced for the current content and I should be happy for what I'm getting, but I'm not exactly getting much. (Of course I canceled my subscription a long time ago so I'm not getting anything at all.) But I come back about once a month to see if anything is improving. From what I can see, it isn't. A price increase and a drop in new content and slacking in updates of existing content. I don't count the previews of PHB3 as new content because it is probably something you will purchase anyway so in reality you are paying more just to look at it earlier. (I realize that it's been said that the price increase has nothing to do with PHB3 and that's fine with me, but what exactly warrants the price increase then other than Wizards wants some money?)

I know I'm venting quite a bit and I'm sure there's reasons for what Wizards is doing, but I'm also positive that not all those reasons are fully justifiable and know that they could have handled this much, much better.


I hear you OP. You're not alone. I was pretty upset with the "back burner" for VTT, because I (like you) see the writing on the wall, and I'm pretty sure back burner will lead to cancellation. I posted my displeasure on these forums and I even emailed WotC about it. They never bothered replying. I tried emailing them a few times, because I wanted some response. I guess my emails go in the shredder when they don't like them.

I'll still play 4e, but I've been considering canceling my DDI subscription. I don't think I get all that much out of it. I like the CB, but I dunno if its worth what they want for it. I also believe in "putting my money where my mouth is". I'll keep paying for it as long as I feel like I'm getting my value, but that barrier is rapidly approaching, especially considering the price increase.

I was really optimistic about DDI before the launch of 4e, I was hoping that it would provide the business model they needed to keep the Hasbro corporate big-wigs happy. I'm afraid that isn't happening, and that is the reason for the price increase, since they don't have the volume of subscribers they want, they'll see if the subscribers they do have will stay around with a price hike. They are using the "PHB3 Previews" as incentive for those who are on the fence about the price hike. I suspect that the PHB3 preview novelty will wear off, and if they don't have their Campaign Tools ready by then people will probably start getting dissatisfied with DDI. I hope it can be successful for them, I want D&D to be successful, but I'm really unhappy with how things have progressed thus far.

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4 years ago  ::  Jun 02, 2009 - 11:55AM #9
Thellaren
Date Joined: Aug 20, 2007
Posts: 243

Dazmiuth wrote:

Oh what a short memory you have.... When DDI went from free to subscription, the words "COMING SOON" were written above the VTT, the visualizer, and the dungeon builder. It didn't say "maybe coming soon." In fact, the selling point for DDI for those not intersted in Dungeon or Dragon magazines was that you would be able to lock in your subscription price for however long you subscribed even when the VTT, CB, Visualizer, and dungone builder were released. Please get your facts straight before you start spouting off.

I am over the fact that the VTT and all the other products have been canned, but obviously the OP is not. I believe he has a right to express his displeasure without people making things up to defend WotC.


So you saw the words "Coming Soon" and believed them?

That's kinda sad.

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4 years ago  ::  Jun 02, 2009 - 11:57AM #10
Dazmiuth
Date Joined: Feb 9, 2004
Posts: 185

Thellaren wrote:

So you saw the words "Coming Soon" and believed them?

That's kinda sad.


Yeah I know, I had faith in WotC.

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