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4 years ago ::
Mar 08, 2009 - 9:11PM
#31
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Date Joined:
Aug 25, 2007
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I think the DB should be released next... 
It is still useful even if it's not tied to the VTT as it could be combined with the encounter builder to produce "Delve" like pdf's. This would really help setting up encounters with the Dungeon tiles and spur increased sales of those items 
If it's the furthest along it would be best to focus energy on it and show the VTT fans that this aspect is still moving...
I second that. :D
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4 years ago ::
Mar 11, 2009 - 8:37PM
#32
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Date Joined:
Jul 27, 2008
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StealthMarmot,
You have exceeded your daily quota of exclamation points. In the immortal words of Butthead: "Calm down, Beavis!"
I'm not looking for an answer from some forum mod, or anyone else low on the totem pole. I'm looking for answers from someone in authority. If you look at how BioWare ran their forums for Neverwinter Nights, you'll see frequent postings by the big dogs in charge. WotC would do well to imitate BioWare in this regard.
So let me understand this, instead of asking a forum mod the situation, you are more or less asking them over and over to talk to a manager or someone else because you think they have the right, ability, or clout to demand answers out of them because you asked?
Yes, I get this also all the time.
People won't like hearing that I don't know or can't talk about a future or current development so they want me to transfer them to someone who does know.
Don't ask a forum mod for more than they give you because I guarantee you that if he could tell you anything more or could find out anything more, he would have already.
I am sorry if I seem course, but you have to realize that I am someone who understands his position, and know very well he can't do anything about it. So I am trying to help anyone else around understand since unlike him, I can speak my mind about this to you without getting into trouble or losing my job for it.
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4 years ago ::
Mar 11, 2009 - 9:26PM
#33
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Date Joined:
Aug 24, 2005
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They are communicating as best as they can. This isn't some fan driven product, this is a business and businessmen make decision about what can and can't be said.
Shouldn't the business try to provide fans what they want? Fans are the Customers. I thought that keeping your customers happy was kind of a basic principle of business. I don't own my own business. Maybe I'm mistaken? But it seems to me like this is a fan driven product. Just not fan controlled, or fan created.
Also, what is wrong with asking to speak to someone who does have an answer when the person who you are speaking to doesn't have them? (This is an area I -do- have first-hand experience with.) Its actually part of my job as a volunteer here to try and bring the questions and concerns of the community to the ears of the people who can answer them. My newsguide/VCL brethren and I have repeatedly asked for more detail on this.
I also see this same situation on the flip side. In my day job, I am often the recipient of these requests. When our customer service reps get a question they can't answer, they send it to me. As one of the software developers, I provide answers that they can't, or I find out who has the answer and get them involved. Sometimes, we give an answer that a customer doesn't like, but we never let them feel like they are being ignored.
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4 years ago ::
Mar 11, 2009 - 9:50PM
#34
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Date Joined:
Sep 28, 2006
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The thing is, WotC is not ignoring the users. They are giving responses.
They said that they would be spending Feb and March perfecting the Character Builder and Compendium. While that was being done, they were going to be determining which tool is going to be worked on next.
They are determining that. Look at the survey that they did (still doing I think). A big part of that is asking the person filling out the survey what they want the next tool to see, amongst other questions.
They also said that they wouldn't announce anything until they had made that decision.
They are communicating, it just isn't the type of communication that we would like.
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4 years ago ::
Mar 11, 2009 - 10:12PM
#35
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Date Joined:
Aug 24, 2005
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They are ignoring us. We are asking a simple question. "Are these programs still being created, or not?" And that question is not being answered.
Don't care which is next. Don't care whether they are going to be done next week, next month, or ... well, we kind of care if they are gonna be done next year, but you get the idea.
The core question that we all want to know, and which is being ignored, is whether or not these programs are still coming or not.
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4 years ago ::
Mar 11, 2009 - 10:24PM
#36
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Date Joined:
May 12, 2006
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It's not just the question of whether the originally planned projects are still in the works either. We're still waiting on answers to the questions about things like printer friendly PDFs, or the compilation of the first issues of Dungeon and Dragon that got forgotten, or the ongoing issues with the auto-payment cancellation that seem to have slipped under the radar.
Then there's the whole Paypal thing, and apparently that the secure payment site still doesn't register as secure, though they say there isn't a risk. Will my bank still cover me if something happens to my credit card number and I have to admit I made a payment to an unsecure site, even if it isn't how the card details got lost? I don't think so.
Yes, we're being ignored. And no, I'm still not even considering paying for DDi while two of the payment related issues are unfixed. (Secure payments and Auto-renew cancellation). Once they're done I'll start considering whether it's worth paying a company which seems to think ignoring its customers is good business practice.
First thing for people working on providing new features should remember:
People hate change for the sake of change. They usually don't mind genuine improvements, but change just because it's change and therefore cool tends to get hackles raised.
Second thing for people working on providing new 'improved' features should remember:
It shouldn't be hard for users to figure out how to turn them off if they don't like them. Just because the programmer thinks he's had a great idea doesn't mean everyone else is going to agree with them.
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4 years ago ::
Mar 11, 2009 - 10:50PM
#37
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Date Joined:
Sep 28, 2006
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They are ignoring us. We are asking a simple question. "Are these programs still being created, or not?" And that question is not being answered.
As you said, you are asking "are the tools being created" and they have answered with "we are looking to see which one to work on next" and "which one do you want us to work on next". Do not make the mistake that many other make. Them giving an answer that you do not want to hear is not the same as them not answering. They have answered. Is it as clear-cut and to the point as you would like? No. Is it an answer. Yes.
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4 years ago ::
Mar 12, 2009 - 3:17AM
#38
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Date Joined:
Sep 24, 2002
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As you said, you are asking "are the tools being created" and they have answered with "we are looking to see which one to work on next" and "which one do you want us to work on next". Do not make the mistake that many other make. Them giving an answer that you do not want to hear is not the same as them not answering. They have answered. Is it as clear-cut and to the point as you would like? No. Is it an answer. Yes.
Show me a link where WOTC has said those exact words: "we are looking to see which one to work on next" and "which one do you want us to work on next"
Show me where they give a straght foreward answer and not use corprate double speak. Show me where they anwswered the question "are you planning to come out with the other tools" directly.
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4 years ago ::
Mar 12, 2009 - 6:35AM
#39
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Date Joined:
Sep 28, 2006
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Show me a link where WOTC has said those exact words: "we are looking to see which one to work on next"
From Digital Insider: Where We Are
[indent]We’ve learned a lot over the past twelve months. Now we need to take a moment, evaluate where we are and where we want to go next.[/indent]
and "which one do you want us to work on next"
That one is in the survey. I have already gone through it, so it won't let me go back through, but one of the questions is (so I am going off of memory) "Which tool would you like to see next?"
The first quote, combined with the survey, makes it abundantly clear to me that they are continuing with the DDI tools.
You should also listen to the second part of the podcasts I linked to in the post here. Andy Collins also says that they will be announcing things as they get closer to the release.
Show me where they give a straght foreward answer and not use corprate double speak. Show me where they anwswered the question "are you planning to come out with the other tools" directly.
They answered them. The fact that they didn't do it in language you (and others) want to read doesn't make it any less of an answer.
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4 years ago ::
Mar 12, 2009 - 7:37AM
#40
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Date Joined:
May 11, 2004
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From Digital Insider: Where We Are
We’ve learned a lot over the past twelve months. Now we need to take a moment, evaluate where we are and where we want to go next.
That is NOT a clear "yes" to the question of "Are they still working on the other tools". Simply put, they say they are evaluating "where [they] want to go next" with the tools. The answer to that question could still be "nowhere". And frankly, it seems to be.
And I listened to the podcast, it was as evasive on the subject as everything else they have said. "We don't want to give false hopes...We'll have more to say later" yadda, tadda, yadda. Again, not a clear indication that anything is in the worlks beyond refining what they have already done.
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