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1 year ago ::
Oct 17, 2008 - 9:01AM
#1
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I've subscribed and received my confirmation of the subscription. I can use the other tools fine and have access to Dungeon and Dragon. However, when I try to look something up in the Compendium, I get the following helpful message:
Save Time with Every Search—Subscribe Now
Gain Full Access to the complete rules text for every race, class, paragon path, epic destiny, skill, feat, power, item, and ritual—from every D&D rulebook and online magazine article. The D&D Compendium offers you the fastest way to find what you’re looking for—and to discover even more.
Anyone else experiencing this issue?
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1 year ago ::
Oct 17, 2008 - 9:10AM
#2
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Try logging out, closing your browser, starting it up again and then logging back in.
Mudbunny
SVCL for DDI
This new community site is in Beta, pardon our dust and be patient as new functionality is added over time
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1 year ago ::
Oct 17, 2008 - 10:47AM
#3
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Try logging out, closing your browser, starting it up again and then logging back in.
That actually worked, however, I seem to have to do this every 30 to 45 minutes, which is really annoying.
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1 year ago ::
Oct 17, 2008 - 10:51AM
#4
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That actually worked, however, I seem to have to do this every 15 to 20 minutes, which is really annoying.
Hrmph.
I will pass this on to Solice so that she can pass it on to the proper people. At the same time, I would file a report with Customer Service, they might be able to help you.
Mudbunny
SVCL for DDI
This new community site is in Beta, pardon our dust and be patient as new functionality is added over time
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1 year ago ::
Oct 17, 2008 - 10:58AM
#5
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That actually worked, however, I seem to have to do this every 30 to 45 minutes, which is really annoying.
That would be the D&Di logging you out. It has happened to me while using the bonus tools and compendium. When I try to access another part of the D&Di it asks me to subscribe, then I notice I'm not logged in anymore. Once I log in I'm good to go again.
Here is another thread about it, specifically the compendium
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1 year ago ::
Oct 17, 2008 - 11:02AM
#6
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Once you log in you have 30 minutes to surf another page on the D&D site or the system logs you out. At least that is how I wrote the code and how it worked in testing. If you are surfing the site and it randomly logs you out please let us know. I will be looking over that code again today just to make sure it is working as expected. Thanx M 
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1 year ago ::
Oct 17, 2008 - 11:05AM
#7
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Once you log in you have 30 minutes to surf another page on the D&D site or the system logs you out. At least that is how I wrote the code and how it worked in testing. If you are surfing the site and it randomly logs you out please let us know. I will be looking over that code again today just to make sure it is working as expected.
Thanx
M
Thank you for the information. I am at work and do have to leave from time to time, you know, to work (so annoying) so that might be the problem right there.
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1 year ago ::
Oct 17, 2008 - 11:05AM
#8
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Once you log in you have 30 minutes to surf another page on the D&D site or the system logs you out. At least that is how I wrote the code and how it worked in testing.
you actually wrote session ending code by hand? 
This new forum is terrible. Try again Wizards.
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1 year ago ::
Oct 17, 2008 - 11:07AM
#9
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Hrmph.
I will pass this on to Solice so that she can pass it on to the proper people. At the same time, I would file a report with Customer Service, they might be able to help you.
I edited my other post and put up a more accurate time (30 to 45 minutes) once I had figured it out a little better. Apparently you are just too fast to believe mudbunny. 
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1 year ago ::
Oct 17, 2008 - 11:08AM
#10
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Also because the compendium checks your login state on the D&D site if you get logged out there you are logged out of compendium.
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