Community

Hi,

Few years ago, I became a TO, but I wasn't very active because soon after, a store nearby become very interested in magic and started to regularly organize tournaments. I started judging there and helped the community grow.

Time passed by, and last year when all Judges were upgraded to TO's my TO status as a level 2 judge was upgraded to Core. I thought "Nice, if I ever need to organize tournaments this will come handy "

Now, store nearby closed, and magic community started searching for a new place to play. Soon a new location was found, a hobby store that organizes RPG events. As they never organized magic tournaments, I decided to help them by being their TO for magic.

I started to process of registering that store as a venue were magical tournaments will be held. It was a very long process as online form for submitting venues is not working for locations outside of US/Canada... and response time from wpn@Hasbro.be is kind of slow... but finally , after more then a month of waiting, Hasbro BE informed me that they added location to my venues manually and that i can now start scheduling events there.

Yesterday i wanted to schedule an event for this weekend, but when i clicked "wpn events" i got the message "There is a problem with your request. Most likely you are not a coordinator for this brand or you have no public venues on file. Please contact your WPN representative for assistance." .... I asked wizards customer support about this, they told me ""Thank you for contacting us. I've looked into this, and found you are indeed an organizer for WPN materials. Which would lead me to believe, each country handles different events/promotions/WPN materials in different ways. Contacting your local department would probably be your best bet again." ...

So I wrote a message to my local office, Hasbro BE, and while waiting for their response ( which will take who knows how long ) i decided to organize an ordinary booster draft. Players are getting anxious to play magic so i tried to schedule it for Saturday , but i got error message "This event must be sanctioned at least 7 days ahead of time". I thought " what now??? " ...

After some investigation i discovered that i am no longer a core level organizer. My current status is gateway.

I presume this is related with adding a new venue, so I wanted to ask, is there a way to get my previous TO status restored?

Micko,

Are you still a certified judge?

If you are still a current judge then your T.O. level is official core.  It is possible that your status got temporarily bumped down to gateway when they added the venue.   If this is the case, aneotoena has correctly told you to e-mail wpn@hasbro.be to get it fixed.  

If you are no longer a currently certified judge then your status is correctly gateway and you will need to work a few events (or renew your judgeship) to get up to core.

What is the normal response time for wpn@hasbro.be? 

EDIT: lined out inaccurate information.

I don't know if the new TO policy affects certified judges too, it may be a posibility. Maybe James can get an official answer.

Tnx  for your help jfslicer and aneotoena.

I have also resend my question to the Wizards customer service about relation between Judge level an TO level.

I hope I will get (good) news next week

Hi,

I spoke with Andy, and he helped me solve my problem.

Concerning Judges and TO levels, there is no longer a connection. TO levels are determined by associated venues.

I will quote part of Andy's answer:
"The WPN switched to levels by associated venue, and not by the organizer’s level. Your best venue where you organize events is what level you have now"

Thank you everyone for your help, as my problems have been solved, this topic can be locked.


M.