|
4 months ago ::
Feb 03, 2013 - 6:38PM
#1
|
|
|
Created an account through the website then downloaded the client. I go to log in the client and it says my account has not been activated. I try to reset password but the reset password page doesn't seem to be working (clicking on the first next button is just getting a Bad Request error).
|
|
|
|
4 months ago ::
Feb 03, 2013 - 7:14PM
#2
|
|
|
Did you get your activation code by email? If you don't see it, make sure to also check your spam folder. If you still can't find it, contact customer service: company.wizards.com/contactus
|
|
|
|
4 months ago ::
Feb 03, 2013 - 7:17PM
#3
|
|
|
I did not receive a confirmation email, not even in my spam folder, though it seems to recognize that my username was created and I was charged for the purchase. I will ask customer service.
|
|
|
