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4 months ago  ::  Jan 23, 2013 - 5:02PM #1
Calavera777
Date Joined: Mar 11, 2009
Posts: 1,786
customer support denied my request due to the amount of time since the promotion happened....

now I know sorrow.
Calavera on MTGO
I collect Zendikar Foil Basic lands. Trade me yours!
Things that I want to see changed on MTGO:
1: 64 man drafts added to rotation of Events.
2: Visual/Audible Notification of disconnect, deckbuild/afk time expiring and round starts.
3: Prize Payouts as close to draft sets as possible.
4: Rotate Classic draft queues monthly!
5: MOCS level events for Classic/Pauper
6: Power 9!
7: Award Promo Cards for Constructed PEs (esp for Legacy/Classic)
8: Program Split option back in!
9: Set Favorite version in deck editor (i.e. always use x swamp)
10: Better sorting of gold cards in deck editor.
11: Bring leagues Back!
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4 months ago  ::  Jan 23, 2013 - 6:24PM #2
The_Extractor
Date Joined: Dec 8, 2004
Posts: 473
i never got mine either until about a month ago, i had to email CS for them to put it in my account
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4 months ago  ::  Jan 23, 2013 - 7:14PM #3
Niabock
Date Joined: Apr 30, 2004
Posts: 1,713
I never got mine either, but I was far to lazy to put a request in for one. I just picked it from a bot for .04
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4 months ago  ::  Jan 23, 2013 - 7:22PM #4
Shivdaddy
Date Joined: Nov 6, 2007
Posts: 514
Is the text suposed to be messed up on it? It seems to be right aligned.
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4 months ago  ::  Jan 23, 2013 - 7:23PM #5
WBurgess
Date Joined: Jun 29, 2004
Posts: 279

Jan 23, 2013 -- 7:14PM, Niabock wrote:

I never got mine either, but I was far to lazy to put a request in for one. I just picked it from a bot for .04




I did the same, lol, I was looking through a bot and realised it had them and was like "why didn't I get one?" so I bought one for a fraction of a ticket.

What was the deal anyway? Did we need to be logged in when they were literally playing or just at some point during those days?

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4 months ago  ::  Jan 23, 2013 - 7:29PM #6
Niabock
Date Joined: Apr 30, 2004
Posts: 1,713
They said you just needed to log in that day. But it seems a lot of people didn't get theirs. So not sure if they just used a bad query to get a list or what but it definitely seems they screwed up somewhere.
Though no one really cared.  
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4 months ago  ::  Jan 23, 2013 - 8:40PM #7
Telir
Date Joined: Jul 20, 2007
Posts: 849
Hardly anyone got them right away. Those that did told the community at large and then we started to complain at which point we were told to fill out a bug report/ask us form and the next day after I did that I got mine. I expect where you guys missed the bus was in not knowing you had to alert them you didn't get one.
Winter.Wolf
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4 months ago  ::  Jan 24, 2013 - 6:08AM #8
bubba0077
  • Volunteer Community Lead
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Date Joined: Feb 27, 2002
Posts: 9,843
I didn't get one either. I was too busy losing.
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4 months ago  ::  Jan 24, 2013 - 2:53PM #9
nushae
Date Joined: Mar 20, 2003
Posts: 3,713
No offense, but sadly still a very typical way to handle it... We're almost expecting it now. Not only were they very ad hoc in their explanation what to do, they also communicated rather haphazardly: basically they told anyone who complained, but not anyone else.
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4 months ago  ::  Jan 24, 2013 - 7:14PM #10
GainsBanding
Date Joined: Sep 6, 2009
Posts: 865
This is the type of thing that should be on the home page of the client in an announcements section.
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