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8 months ago  ::  Oct 10, 2012 - 1:02PM #11
Wizards_Sean
Date Joined: Jul 3, 2012
Posts: 746
You won't need to submit any tickets to get reimbursed if you were in the middle of an event. You should get your product and/or tickets back once Magic Online comes back up. There's no ETA yet.

 
Sean Gibbons
Community Coordinator
Magic Online & Duels of the Planeswalkers
Twitter: @SeanGibbons   Official MTGO Twitter: @MagicOnline
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8 months ago  ::  Oct 10, 2012 - 1:03PM #12
PirateAmmo
Date Joined: Jul 7, 2010
Posts: 2,158
WotC_K made a post in the October 9th announcement.

Players who were in events when we went down will NOT need to file for reimbursement. We will take care of that automatically as soon as we can. Thanks for your patience.


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8 months ago  ::  Oct 10, 2012 - 1:06PM #13
cretonic1
Date Joined: Jul 10, 2007
Posts: 1,900

Oct 10, 2012 -- 1:02PM, Wizards_Sean wrote:

There's no ETA yet. 





Thank-you for keeping us posted.


/me loads up contra to see if he can still win on 1 life.

"They were civilized they even drank their blood from a cup"→James Silke/Frank Frazzeta
"When the Cryptkeeper sticks 'em they tend to stay stuck"→Cryptkeeper
"Do not blame the current developers if there is something you don't like about Magic Online. Chances are no one asked the developers for their opinion."→elf
"They just look at me like I'm stupid and then I just say something like well you know WOTC does some dumb things sometimes."→wilmheath
"Like just about everything I've experienced with MTGO and the Magic WotC website, I'm finding it difficult to..."→0rbit
"the more general question is: at what point does an easily fixable interface issue become a defect?"→silentbobus
"Imagine, only four years later and I almost have as much functionality as I used to."→Algona
"WotC, you make an awesome game, why do you have to suck so bad at letting people have a fun time?"→MTGKaioshin
"If you are all about playing as many games as possible as fast as possible and you KNOW you have me beat, then concede and move on"→Johnh2005
"Wow. You're a real pleasure to help.  Good luck figuring it out by yourself."→tempesteye
"2hg brokest of the broke"→Me, Myself & I
"It's you against the shuffler."→jwark
"this look like freeware that some kid down the street crafted up"→ProtossX
"ask them if the world came to an economic end tomorrow, whether they think little printed pieces of paper could be traded for actual goods or services"→dangerlinto
Server status→ http://www.wizards.com/magic/magiconlineserverstatus.asp

Love or hate me I was brought to you courtesy of V3!
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8 months ago  ::  Oct 10, 2012 - 1:07PM #14
Guest651114216
Date Joined: Oct 10, 2012
Posts: 2
I agree with PirateAmmo, not only should they personally redeem everyone's packs/tickets, but I feel like we should be further reimbursed for the inconvience and waste of time.
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8 months ago  ::  Oct 10, 2012 - 1:09PM #15
Calavera777
Date Joined: Mar 11, 2009
Posts: 1,785
Yeah! They shod start RTR prerelease early to make up for this (ok I'm just bored at work)
Calavera on MTGO
I collect Zendikar Foil Basic lands. Trade me yours!
Things that I want to see changed on MTGO:
1: 64 man drafts added to rotation of Events.
2: Visual/Audible Notification of disconnect, deckbuild/afk time expiring and round starts.
3: Prize Payouts as close to draft sets as possible.
4: Rotate Classic draft queues monthly!
5: MOCS level events for Classic/Pauper
6: Power 9!
7: Award Promo Cards for Constructed PEs (esp for Legacy/Classic)
8: Program Split option back in!
9: Set Favorite version in deck editor (i.e. always use x swamp)
10: Better sorting of gold cards in deck editor.
11: Bring leagues Back!
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8 months ago  ::  Oct 10, 2012 - 1:11PM #16
Papirf
Date Joined: Oct 10, 2012
Posts: 2
Do we have to do something to get our tickets/packs back?
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8 months ago  ::  Oct 10, 2012 - 1:12PM #17
joekewwl
Date Joined: Feb 15, 2005
Posts: 1,008
via twitter,
"Worth Wollpert@mtgonline

                    MTGO going to be down an additional couple hrs for emergency maint. Info on exact times coming. Check group blog: "


"Worth Wollpert@mtgonline


                    Up to date news posted to that blog page (as always) and I will tweet link when info hits that page too. Sorry folks, working on it"

Let Wotc know that Standard Pauper needs in game support!
WoTc does listen!
http://community.wizards.com/magiconline/blog/2012/08/29/standard_pauper_available_for_open_play

Making MTGO a better place by BETA testing!
BETA BOARDS  Moderator

Want to know about the next Magic Online Player Run Events?
Then click the link and check it out! http://community.wizards.com/go/forum/view/75846/135082/magic_online_player_run_events
How to apply for beta

http://wizards.custhelp.com/app/answers/detail/a_id/1151/How to Apply for beta


Community Cup Player 2011

http://www.wizards.com/Magic/Magazine/Article.aspx?x=mtg/daily/arcana/717
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8 months ago  ::  Oct 10, 2012 - 1:14PM #18
joekewwl
Date Joined: Feb 15, 2005
Posts: 1,008

Oct 10, 2012 -- 1:11PM, Papirf wrote:

Do we have to do something to get our tickets/packs back?




You won't need to submit any tickets to get reimbursed if you were in the middle of an event. You should get your product and/or tickets back once Magic Online comes back up.

Let Wotc know that Standard Pauper needs in game support!
WoTc does listen!
http://community.wizards.com/magiconline/blog/2012/08/29/standard_pauper_available_for_open_play

Making MTGO a better place by BETA testing!
BETA BOARDS  Moderator

Want to know about the next Magic Online Player Run Events?
Then click the link and check it out! http://community.wizards.com/go/forum/view/75846/135082/magic_online_player_run_events
How to apply for beta

http://wizards.custhelp.com/app/answers/detail/a_id/1151/How to Apply for beta


Community Cup Player 2011

http://www.wizards.com/Magic/Magazine/Article.aspx?x=mtg/daily/arcana/717
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8 months ago  ::  Oct 10, 2012 - 1:16PM #19
DaTuck
Date Joined: Oct 10, 2011
Posts: 129
I have been using the Beta, and can't get online.  However, I can look at my collection and edit decks offline in the Beta, and the RTR cards are available for adding to decks and wishlists.  I don't remember that being the case the other day.
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8 months ago  ::  Oct 10, 2012 - 1:25PM #20
Flying_Carpet
Date Joined: Jul 24, 2004
Posts: 270
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