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9 months ago ::
Oct 03, 2012 - 3:33AM
#21
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Date Joined:
Feb 11, 2007
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File a reimbursement request and you'll probably get your boosters back. You might even get to keep the cards you opened, but I guess that's depending on the reason for the unplanned server maintenance.
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9 months ago ::
Oct 03, 2012 - 3:33AM
#22
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ty lawnmower. Not especially happy with that as I'd likely have won more than my reimbursement and I'd expect those people in the finals of an 8-4 to be especially unhappy. But at least we get our entry fee back.
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9 months ago ::
Oct 03, 2012 - 3:36AM
#23
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Date Joined:
Sep 16, 2012
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Anybody know how to find out your event id? I still had several picks so i dont have a saved deck (which is where i have got it from before).
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9 months ago ::
Oct 03, 2012 - 3:37AM
#24
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Date Joined:
Dec 25, 2009
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If it was server crash you will get the entry fees back automaticaly If you were past the deckbuilding phase (or maybe the draft phase not sure about that) you get to keep the cards you opened. Any additional prizes you were "garantied to get" you lose.
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9 months ago ::
Oct 03, 2012 - 3:43AM
#25
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So I will get my boosters back at the end of the day? I dont have to file any reports or requests? I was past deck building.
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9 months ago ::
Oct 03, 2012 - 3:48AM
#26
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server is back up, I've not automatically received my boosters back but I think the cards I drafted are there.
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9 months ago ::
Oct 03, 2012 - 3:51AM
#27
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ah a message just came up saying we will get reimbursed by the end of the day.
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9 months ago ::
Oct 03, 2012 - 4:58AM
#28
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- Volunteer Community Lead
- blame me for the weather
Date Joined:
Feb 27, 2002
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I think "prizes" includes any product you opened too.
I've never known of a case where you didn't get to keep the product opened, but it does NOT count as "prizes". You usually get a full refund PLUS keep whatever you opened.
Moving to Bugs & Tech.
Magic Online Volunteer Community Lead. • Also assisting the Paper Magic area for the time being. I'm trying to make my official VCL posts in purpleYou posted saying my thread was moved/locked but nothing happened. Spoiler:
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Unfortunately, VCLs do not currently have the tools necessary to take moderation actions directly. VCLs submit their actions to ORCs, who then actually perform the action. This processing can take between a few minutes and several hours, depending on how busy/attentive the ORCs are. If you see something that needs VCL attention, please use this thread (MTGO) or this thread (paper) to make a request and a VCL will look at it as soon as possible. CoC violations should be reported to Customer Service using the "report post" button. Please do not disrupt the thread by making requests of either kind in-thread.General MTGO FAQYes, the Shuffler is Random!The definitive thread on the Magic Online shuffler. Magic Math Made EasyDraw probabilities, Swiss results, Elo ratings and booster EV Event EV CalculatorCalculate the EV for any event with a fixed number of rounds and prizes based on record Dual means two. A duel is a battle between two people. Lands that make two colors of mana are dual lands. A normal Magic battle is a duel. Thanks to PhoenixLAU for the awesome avatar! Quotables Spoiler:
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"While a picture is worth a thousand words, each lolcat actually produces a negative wordcount." -Ith
"I think "Highly Informed Sarcasm" should be our Magic Online General motto." -Ith
"Sorry, but this thread seems just like spam. TT is for off-topic discussion, not no-topic discussion."
-WizO_Kwai_Chang
"Stop that! If you're not careful, rational thinking may catch on!" -Sax
"... the only word i see that fits is incompitant." -Mr44 (sic)
"You know a thread is gonna be locked when it gets to the hexadecimal stage." -Gathion
"It's a good gig" - Gleemax
"I tell people often, if you guys want to rant, you've certainly got the right to (provided you obey CoC/ToS stuff), and I don't even really blame you. But if you see something you think needs changing a well thought-out, constructive post does more to make that happen." - Worth Wollpert
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9 months ago ::
Oct 03, 2012 - 7:50AM
#29
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I was at the end of deckbuilding in a Miragedraft, and if i only get mirageblockpacks back im going to be sad, since they arent worth anything to me since im not gonna be able to draft mirage for a looong time, if the pattern that has been developed for OOPdrafts continue. So ive got some possible solutions to this, if any employee reads this:
1) Give the option to a player to get the refund in tix. If a queue allows 2 choices to enter the evnt, they should be considered worth equally much, and therefore both be available as currency in the refund.
2) Put MVW up for another week. This has many things going for it:
i) people who were in the middle of the mvwdrafts during the crash are going to be happy and not sad.
ii) you will get 2 tix from, every draft firing and so you will earn more money.
iii) people who has cubed a lot of single elim events has got a lot of mvw packs. Some number of these people might have been unavare that tse will replace mvw. These people will now be happy, not sad.
3) At the very least, put mvw back up in a month or 2. i really dont want to rip my packs, but thats what ill have to do if i have to wait a year or more fpor the next mvw draft.
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9 months ago ::
Oct 03, 2012 - 12:19PM
#30
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Of course they just reimbursed the Mirage Draft Set... And when I complained to CS they just brushed it off as "policy". TY, now I feel cheated.
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