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Switch to Forum Live View mtgo down in the middle of a draft
8 months ago  ::  Oct 03, 2012 - 3:22AM #11
Ashanks
Date Joined: Sep 16, 2012
Posts: 4
Same one of the best gr deck i have ever drafted. i had roaring primadox with acidic slime and 3 rancor. Not a happy boy didnt get to deck building stage so cant even find the event i was in so i can ask for reimbusement. Not a happy bunny.
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8 months ago  ::  Oct 03, 2012 - 3:22AM #12
Cervantas
Date Joined: Oct 3, 2012
Posts: 4
It says its closed for maintenance. What time were they supposed to go down
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8 months ago  ::  Oct 03, 2012 - 3:23AM #13
Noggin1980
Date Joined: Oct 3, 2012
Posts: 5
First time this happened to me as I'm new, what is the compensation policy please? I was in the second round of a draft and a game up, if you just get your original product returned thats not great, we will still have the cards we drafted? 
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8 months ago  ::  Oct 03, 2012 - 3:24AM #14
Ashanks
Date Joined: Sep 16, 2012
Posts: 4

Oct 3, 2012 -- 3:22AM, Cervantas wrote:

It says its closed for maintenance. What time were they supposed to go down


Not for 2 hours

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8 months ago  ::  Oct 03, 2012 - 3:28AM #15
Dwally3
Date Joined: Oct 3, 2012
Posts: 5
So frustrating. I opened bonfire. 
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8 months ago  ::  Oct 03, 2012 - 3:30AM #16
Cervantas
Date Joined: Oct 3, 2012
Posts: 4
Will the moderators post on this page anytime soon? To tell us what to do?
 
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8 months ago  ::  Oct 03, 2012 - 3:30AM #17
bjarki2112
Date Joined: Oct 3, 2012
Posts: 3
Same happened to me, I finished 1 game of match 1. Had a great deck. What is the reimbursement policy? Do I get my boosters back?
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8 months ago  ::  Oct 03, 2012 - 3:31AM #18
Lawnmower_Elf
  • MtGO Hero of the People
Date Joined: Feb 9, 2005
Posts: 122
Looks like a crash

Refunds :

wizards.custhelp.com/app/answers/detail/...

"When the reimbursement is digital objects, the reimbursement will match the event entry option less any prizes won in the event."

I think "prizes" includes any product you opened too.

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8 months ago  ::  Oct 03, 2012 - 3:31AM #19
Cervantas
Date Joined: Oct 3, 2012
Posts: 4
I want the boosters and the packs i should have got for winning the event. My deck was to good to lose
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8 months ago  ::  Oct 03, 2012 - 3:31AM #20
Ashanks
Date Joined: Sep 16, 2012
Posts: 4

Oct 3, 2012 -- 3:30AM, Cervantas wrote:

Will the moderators post on this page anytime soon? To tell us what to do?
 


You can only hope dude. also i was wrong maintenance wasnt due for 5 and a half hours or so.

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