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11 months ago  ::  Jul 19, 2012 - 1:46PM #11
KingOfBeatdown
Date Joined: Apr 13, 2009
Posts: 6
how do I get a refund? I didn't write down the game/event numbers.
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11 months ago  ::  Jul 19, 2012 - 1:47PM #12
taliban-masta
Date Joined: Dec 1, 2010
Posts: 1
What a shame i came back after a couple of months of not playing and a crash .... great ...
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11 months ago  ::  Jul 19, 2012 - 1:47PM #13
Guest1074433055
Date Joined: Jul 10, 2012
Posts: 5
i hope refund inclused prizes and QP i would have been guaranteed with a 3-0 in a 4 rnd tournaments otherwise it`s a joke.
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11 months ago  ::  Jul 19, 2012 - 1:48PM #14
bubba0077
  • Volunteer Community Lead
  • blame me for the weather
Date Joined: Feb 27, 2002
Posts: 9,841
Looks like there is also a Shiney update being pushed while we're waiting.
Magic Online Volunteer Community Lead. • Also assisting the Paper Magic area for the time being.
I'm trying to make my official VCL posts in purple

You posted saying my thread was moved/locked but nothing happened.      Spoiler: Show
Unfortunately, VCLs do not currently have the tools necessary to take moderation actions directly. VCLs submit their actions to ORCs, who then actually perform the action. This processing can take between a few minutes and several hours, depending on how busy/attentive the ORCs are.


If you see something that needs VCL attention, please use this thread (MTGO) or this thread (paper) to make a request and a VCL will look at it as soon as possible.  CoC violations should be reported to Customer Service using the "report post" button. Please do not disrupt the thread by making requests of either kind in-thread.

General MTGO FAQ


Yes, the Shuffler is Random!
The definitive thread on the Magic Online shuffler.

Magic Math Made Easy
Draw probabilities, Swiss results, Elo ratings and booster EV

Event EV Calculator
Calculate the EV for any event with a fixed number of rounds and prizes based on record

Dual means two. A duel is a battle between two people. Lands that make two colors of mana are dual lands. A normal Magic battle is a duel.

Thanks to PhoenixLAU for the awesome avatar!

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"While a picture is worth a thousand words, each lolcat actually produces a negative wordcount." -Ith

"I think "Highly Informed Sarcasm" should be our Magic Online General motto." -Ith

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"I tell people often, if you guys want to rant, you've certainly got the right to (provided you obey CoC/ToS stuff), and I don't even really blame you. But if you see something you think needs changing a well thought-out, constructive post does more to make that happen." - Worth Wollpert
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11 months ago  ::  Jul 19, 2012 - 1:48PM #15
mortadela
Date Joined: Jul 19, 2012
Posts: 1
Same here, middle of drafting, what should i do if i don't get auto-refounded? I don't have neither a SS or the event number written down :/
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11 months ago  ::  Jul 19, 2012 - 1:49PM #16
vaultboyzk
Date Joined: Jul 1, 2009
Posts: 151
NOTE: In the event of downtime, there will be an announcement made on the Message Boards and in the Magic Online game
yeah, sure
way to go wizards
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11 months ago  ::  Jul 19, 2012 - 1:50PM #17
cretonic1
Date Joined: Jul 10, 2007
Posts: 1,900
The link in my sig is valid should you want to know when it is live again.
They probably did it to show us what no client would be like.←jk
"They were civilized they even drank their blood from a cup"→James Silke/Frank Frazzeta
"When the Cryptkeeper sticks 'em they tend to stay stuck"→Cryptkeeper
"Do not blame the current developers if there is something you don't like about Magic Online. Chances are no one asked the developers for their opinion."→elf
"They just look at me like I'm stupid and then I just say something like well you know WOTC does some dumb things sometimes."→wilmheath
"Like just about everything I've experienced with MTGO and the Magic WotC website, I'm finding it difficult to..."→0rbit
"the more general question is: at what point does an easily fixable interface issue become a defect?"→silentbobus
"Imagine, only four years later and I almost have as much functionality as I used to."→Algona
"WotC, you make an awesome game, why do you have to suck so bad at letting people have a fun time?"→MTGKaioshin
"If you are all about playing as many games as possible as fast as possible and you KNOW you have me beat, then concede and move on"→Johnh2005
"Wow. You're a real pleasure to help.  Good luck figuring it out by yourself."→tempesteye
"2hg brokest of the broke"→Me, Myself & I
"It's you against the shuffler."→jwark
"this look like freeware that some kid down the street crafted up"→ProtossX
"ask them if the world came to an economic end tomorrow, whether they think little printed pieces of paper could be traded for actual goods or services"→dangerlinto
Server status→ http://www.wizards.com/magic/magiconlineserverstatus.asp

Love or hate me I was brought to you courtesy of V3!
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11 months ago  ::  Jul 19, 2012 - 1:56PM #18
Blackops4
Date Joined: Mar 25, 2006
Posts: 30
awesome stuff, im glad i pay for this ****
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11 months ago  ::  Jul 19, 2012 - 1:57PM #19
PlayerXXX
Date Joined: Apr 27, 2009
Posts: 51
I'd blame the new client if this crap didn't happen all the time anyway!
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11 months ago  ::  Jul 19, 2012 - 1:57PM #20
WotC_K
Date Joined: Oct 10, 2007
Posts: 719
Magic Online is currently down for an unplanned maintenance.  We will be back up shortly.  All players who were in events will be reimbursed automatically and will not need to file for reimbursement.  Sorry for the inconvenience. 
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