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12 months ago  ::  Jul 16, 2012 - 6:14PM #21
bubba0077
  • Volunteer Community Lead
  • blame me for the weather
Date Joined: Feb 27, 2002
Posts: 10,028

Jul 16, 2012 -- 6:11PM, Blackstone_the_Moral wrote:

Hey bubba007, will my technical difficulty be forwarded beyond this forum or is it likely to die a slow death here if I (along with possible help of the player base) cannot figure it out?  Just curious to process behind the scenes...

Thanks! 



You should submit it just to be sure. It will probably be seen here, but not in the same context as an actual bug report.

Magic Online Volunteer Community Lead. โ€ข Also assisting the Paper Magic area for the time being.
I'm trying to make my official VCL posts in purple

You posted saying my thread was moved/locked but nothing happened.      Spoiler: Show
Unfortunately, VCLs do not currently have the tools necessary to take moderation actions directly. VCLs submit their actions to ORCs, who then actually perform the action. This processing can take between a few minutes and several hours, depending on how busy/attentive the ORCs are.


If you see something that needs VCL attention, please use this thread (MTGO) or this thread (paper) to make a request and a VCL will look at it as soon as possible.  CoC violations should be reported to Customer Service using the "report post" button. Please do not disrupt the thread by making requests of either kind in-thread.

General MTGO FAQ


Yes, the Shuffler is Random!
The definitive thread on the Magic Online shuffler.

Magic Math Made Easy
Draw probabilities, Swiss results, Elo ratings and booster EV

Event EV Calculator
Calculate the EV for any event with a fixed number of rounds and prizes based on record

Dual means two. A duel is a battle between two people. Lands that make two colors of mana are dual lands. A normal Magic battle is a duel.

Thanks to PhoenixLAU for the awesome avatar!

QuotablesSpoiler: Show
"While a picture is worth a thousand words, each lolcat actually produces a negative wordcount." -Ith

"I think "Highly Informed Sarcasm" should be our Magic Online General motto." -Ith

"Sorry, but this thread seems just like spam. TT is for off-topic discussion, not no-topic discussion."
-WizO_Kwai_Chang

"Stop that! If you're not careful, rational thinking may catch on!" -Sax

"... the only word i see that fits is incompitant." -Mr44 (sic)

"You know a thread is gonna be locked when it gets to the hexadecimal stage." -Gathion

"It's a good gig" - Gleemax

"I tell people often, if you guys want to rant, you've certainly got the right to (provided you obey CoC/ToS stuff), and I don't even really blame you. But if you see something you think needs changing a well thought-out, constructive post does more to make that happen." - Worth Wollpert
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12 months ago  ::  Jul 16, 2012 - 7:55PM #22
Gwendly
Date Joined: May 7, 2005
Posts: 7

Jul 16, 2012 -- 5:06PM, Symphy wrote:

I have a problem similar to Blackstone's.

After the 115MB download, I get an error saying:
"The application/program was unable to start correctly (0xc000007b). Click Ok to close the application/program."


I'm also running Windows 7 64-bit. Tried running the setup as admin, without antivirus on etc., nothing works.

By the way, Blackstone, how did you get all that information from the error, mine just says there's an error and then I can do nothing but press "OK"?          




I have the exact same issue.

Running Windows Vista 64 bit. Tried running as admin, without antivirus on etc as well.

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12 months ago  ::  Jul 16, 2012 - 9:29PM #23
Emoticon
  • Kitten-Bitten
Date Joined: May 28, 2003
Posts: 3,851
So is this the thread to discuss general aesthetics?


Overall, I very much like the look.  
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12 months ago  ::  Jul 17, 2012 - 12:47AM #24
Henrietta
Date Joined: Apr 21, 2011
Posts: 32
The installer does not give you any option of where to install the program to, and there is no desktop shortcut made, so I can't look at the file path there. Where exactly does V4 install? I can't find it anywhere, and the only way for me to start it up is to run the setup again. You should really be able to set the installation path on setup, there's no reason for that kind of basic install feature to be missing in this day and age.
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12 months ago  ::  Jul 17, 2012 - 1:07AM #25
kristijanH
Date Joined: Dec 25, 2009
Posts: 1,110
It's installed in C:\Users\username\AppData\Local\Magic Online\ (for Win 7)

For the shortcut go to Start-Programs-Wizards of the Coast-Magic Online
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12 months ago  ::  Jul 17, 2012 - 1:08AM #26
Gregorevan
Date Joined: May 23, 2011
Posts: 13
I hope this is the correct place for this, I installed the new client and it was very quick. Its seems to run fine, it is just incredibly slow. I viewed my collection which took 3 minutes to load. I switched the filter to standard and this took about a minute. If I scroll from the top of my collection to the bottom, it takes a minute to refresh the card pictures. I have tried to load a deck but after a few minutes I gave up.

I love the new look etc. Is there a setting I am missing?

PS: I am running a PC with a Q6600 Quad core with 4 GB Ram and a Nvidia 7900GS video card, the old client has no problems on this system.
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12 months ago  ::  Jul 17, 2012 - 1:17AM #27
bubba0077
  • Volunteer Community Lead
  • blame me for the weather
Date Joined: Feb 27, 2002
Posts: 10,028

Jul 17, 2012 -- 12:47AM, Henrietta wrote:

The installer does not give you any option of where to install the program to, and there is no desktop shortcut made, so I can't look at the file path there. Where exactly does V4 install? I can't find it anywhere, and the only way for me to start it up is to run the setup again. You should really be able to set the installation path on setup, there's no reason for that kind of basic install feature to be missing in this day and age.



The installer should've made a shortcut in your Wizards of the Coast program group in your start menu. It is the "Magic the Gathering Online" not in the "Magic Online III" subfolder. I usually just pin it to my taskbar once it is open so I don't have to go find it there again later.

If anyone is really interested in where the program is actually installed, the new client uses Microsoft's ClickOnce technology, which puts the program data in %AppData%\Local\Apps\2.0\. There are several directories there containing MTGO data.

Magic Online Volunteer Community Lead. โ€ข Also assisting the Paper Magic area for the time being.
I'm trying to make my official VCL posts in purple

You posted saying my thread was moved/locked but nothing happened.      Spoiler: Show
Unfortunately, VCLs do not currently have the tools necessary to take moderation actions directly. VCLs submit their actions to ORCs, who then actually perform the action. This processing can take between a few minutes and several hours, depending on how busy/attentive the ORCs are.


If you see something that needs VCL attention, please use this thread (MTGO) or this thread (paper) to make a request and a VCL will look at it as soon as possible.  CoC violations should be reported to Customer Service using the "report post" button. Please do not disrupt the thread by making requests of either kind in-thread.

General MTGO FAQ


Yes, the Shuffler is Random!
The definitive thread on the Magic Online shuffler.

Magic Math Made Easy
Draw probabilities, Swiss results, Elo ratings and booster EV

Event EV Calculator
Calculate the EV for any event with a fixed number of rounds and prizes based on record

Dual means two. A duel is a battle between two people. Lands that make two colors of mana are dual lands. A normal Magic battle is a duel.

Thanks to PhoenixLAU for the awesome avatar!

QuotablesSpoiler: Show
"While a picture is worth a thousand words, each lolcat actually produces a negative wordcount." -Ith

"I think "Highly Informed Sarcasm" should be our Magic Online General motto." -Ith

"Sorry, but this thread seems just like spam. TT is for off-topic discussion, not no-topic discussion."
-WizO_Kwai_Chang

"Stop that! If you're not careful, rational thinking may catch on!" -Sax

"... the only word i see that fits is incompitant." -Mr44 (sic)

"You know a thread is gonna be locked when it gets to the hexadecimal stage." -Gathion

"It's a good gig" - Gleemax

"I tell people often, if you guys want to rant, you've certainly got the right to (provided you obey CoC/ToS stuff), and I don't even really blame you. But if you see something you think needs changing a well thought-out, constructive post does more to make that happen." - Worth Wollpert
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12 months ago  ::  Jul 17, 2012 - 1:19AM #28
kristijanH
Date Joined: Dec 25, 2009
Posts: 1,110
The difference from the live version is that card pics are not store localy and have to be downloaded on the fly. When you let your collection load the next time you open should be significantly faster.
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12 months ago  ::  Jul 17, 2012 - 1:20AM #29
bubba0077
  • Volunteer Community Lead
  • blame me for the weather
Date Joined: Feb 27, 2002
Posts: 10,028

Jul 17, 2012 -- 1:07AM, kristijanH wrote:

It's installed in C:\Users\username\AppData\Local\Magic Online\ (for Win 7)

For the shortcut go to Start-Programs-Wizards of the Coast-Magic Online



Only the art is installed in %AppData%\Local\Magic Online. The rest is in the directory I give above.

Magic Online Volunteer Community Lead. โ€ข Also assisting the Paper Magic area for the time being.
I'm trying to make my official VCL posts in purple

You posted saying my thread was moved/locked but nothing happened.      Spoiler: Show
Unfortunately, VCLs do not currently have the tools necessary to take moderation actions directly. VCLs submit their actions to ORCs, who then actually perform the action. This processing can take between a few minutes and several hours, depending on how busy/attentive the ORCs are.


If you see something that needs VCL attention, please use this thread (MTGO) or this thread (paper) to make a request and a VCL will look at it as soon as possible.  CoC violations should be reported to Customer Service using the "report post" button. Please do not disrupt the thread by making requests of either kind in-thread.

General MTGO FAQ


Yes, the Shuffler is Random!
The definitive thread on the Magic Online shuffler.

Magic Math Made Easy
Draw probabilities, Swiss results, Elo ratings and booster EV

Event EV Calculator
Calculate the EV for any event with a fixed number of rounds and prizes based on record

Dual means two. A duel is a battle between two people. Lands that make two colors of mana are dual lands. A normal Magic battle is a duel.

Thanks to PhoenixLAU for the awesome avatar!

QuotablesSpoiler: Show
"While a picture is worth a thousand words, each lolcat actually produces a negative wordcount." -Ith

"I think "Highly Informed Sarcasm" should be our Magic Online General motto." -Ith

"Sorry, but this thread seems just like spam. TT is for off-topic discussion, not no-topic discussion."
-WizO_Kwai_Chang

"Stop that! If you're not careful, rational thinking may catch on!" -Sax

"... the only word i see that fits is incompitant." -Mr44 (sic)

"You know a thread is gonna be locked when it gets to the hexadecimal stage." -Gathion

"It's a good gig" - Gleemax

"I tell people often, if you guys want to rant, you've certainly got the right to (provided you obey CoC/ToS stuff), and I don't even really blame you. But if you see something you think needs changing a well thought-out, constructive post does more to make that happen." - Worth Wollpert
Quick Reply
Cancel
12 months ago  ::  Jul 17, 2012 - 2:08AM #30
Gregorevan
Date Joined: May 23, 2011
Posts: 13
I have reloaded the client a couple of times to see if it caches the images something but it remains so slow. I put 2 GB more ram in for a total of 6GB. I am running Win7 64bit.

After a couple of tries I think that there is something wrong as the client apart from being slow crashes as well. If I try and load a decklist it always crashes. Other times just browsing the collection crashes the client.

I will keep trying to see what the problem is, I am about to re-install.



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