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7 months ago  ::  Dec 11, 2012 - 8:02AM #151
999wizard999
Date Joined: Dec 11, 2012
Posts: 2
  • Xbox 360
  • 1 account on 1 system
  • I just activated the expansion and one deck pack
  • After downloading the DLC I lost a part of my progress (campaign). A day later I lost all my decks and cards as well. I deleted the DLC and the game from my Xbox, and downloaded it again. No luck.
  • I did not loose my Personas, player rank and achievements. I did loose my decks, deck key (I had one due to DotP 2012), campaign progress etc.


A solution would be to give all affected players enough deck keys to unlock all decks.
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7 months ago  ::  Dec 13, 2012 - 1:41PM #152
Cealan
Date Joined: Sep 29, 2011
Posts: 10
  1. PC, steam
  2. PC and laptop.
  3. Deck Pack 1, Expansion
  4. I think it happened after I bought the Expansion.
  5. Everything lost, all unlocked decks, all unlocked cards, all campaign progress, although the 'player status' seems to remember my achievements and my stats.

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7 months ago  ::  Dec 14, 2012 - 12:55PM #153
deathknight7787
Date Joined: Sep 22, 2010
Posts: 6
xbox 360
1 account 1 system
have all dlc
downloaded new deck pack everything was fine for a day or two then game completely reset campaign progress lost decks locked but game still has my achievements and stats
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7 months ago  ::  Dec 17, 2012 - 2:46PM #154
Aquilani
Date Joined: Dec 17, 2012
Posts: 1
  • PC, Steam.
  • Accountname: aquilanii
  • One account and one system.
  • No DLC.
  • I was playing the game fine earlier today, then I exited and started the game a few hours later. Then all off my previous progress was gone and I was asked to chose previous gaming experience. This is the second time this happens.
  • I lost all my unlocked cards and campaign progress but my achievments on Steam seems to still be there.
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6 months ago  ::  Dec 17, 2012 - 11:52PM #155
reapersaurus
Date Joined: May 24, 2001
Posts: 94
My 2 sons and I play this on the XBox.
 
My campaign progress just disappeared tonight, weeks after I bought, downloaded and played  the first DLC pack and the free multiplayer pack 1.

It still has the cards/decks unlocked, and achievements and score.

I will not be playing this  until this is fixed - my time is MUCH too precious to risk losing my deck unlock progress.

WotC - you are LOSING CUSTOMERS because of this problem.
Address it. 
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6 months ago  ::  Dec 18, 2012 - 9:42PM #156
troas
Date Joined: Nov 13, 2012
Posts: 49
on xbox other games have had similar issues i've heard you can resolve by creating a cloud save before loss and then loading it after loss. is this true with dotp?
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6 months ago  ::  Dec 19, 2012 - 4:09PM #157
deathknight7787
Date Joined: Sep 22, 2010
Posts: 6
this thread was posted about 3 months ago and this still seems to be a ongoing problem. is there any recourse for people who lost decks that they spent money/ms points unlocking? Xbox support stance seems to be basically sorry about your luck it's a data corruption issue and all sales are nonrefundable  and advise taking it up with the publisher  but there's been no response  about a fix which is a shame i love this game but i can't/won't play it for the fear that more of my time and money will be flushed down the drain. we need a fix or at least a statement addressing this issue and where to go from here.
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6 months ago  ::  Dec 31, 2012 - 10:55AM #158
_Skyblue
Date Joined: Dec 31, 2012
Posts: 4
  • What platform you’re playing on.

iPad
  • How many accounts and/or systems you use to run the game (if you have multiple PCs for instance).

Only iPad
  • Whether or not you’ve activated any DLC for the game.

Activated all of them
  • Your most recent actions before and after noticing the issue.

I don't know anymore. I've resetted and rebooted several times, didn't help though
  • What exactly was lost as far as saved progress is concerned (ie decks, player rank, achievements, campaign progress, etc… 

I've lost the 10 promo unlocks from Sepuchral Strength. Nothing else.
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6 months ago  ::  Jan 01, 2013 - 2:12PM #159
Dopy7Dvs
Date Joined: Jan 22, 2012
Posts: 10
xbox 360

1 platform, 1 profile/username
Account name: Dopy7Dvs 

I own expansion and all deck packs

I still show the expansion and deck pack DLC, but all progress has been lost. I had unlocked all cards for all decks and completed both standard and revenge campaigns. I still show my achievements, but all card unlocks have been lost. I contacted support, tried the fixes they suggested, to no avail. Hoping a server reboot will do the trick. I don't envy grinding all those deck unlocks again...

Sean, is it possible for you to grant deck key unlocks once my loss has been verified? At least I could start from there...I only play 2HG and I need my decks...
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6 months ago  ::  Jan 09, 2013 - 12:22AM #160
werv
Date Joined: Jul 10, 2009
Posts: 3

Jan 1, 2013 -- 2:12PM, Dopy7Dvs wrote:

xbox 360

1 platform, 1 profile/username
Account name: Dopy7Dvs 

I own expansion and all deck packs

I still show the expansion and deck pack DLC, but all progress has been lost. I had unlocked all cards for all decks and completed both standard and revenge campaigns. I still show my achievements, but all card unlocks have been lost. I contacted support, tried the fixes they suggested, to no avail. Hoping a server reboot will do the trick. I don't envy grinding all those deck unlocks again...

Sean, is it possible for you to grant deck key unlocks once my loss has been verified? At least I could start from there...I only play 2HG and I need my decks...


PC/Steam

Fine on 1 computer, then computer hardware failure.  The new setup there everything except steam info.

Account name Jskeast

I owned/unlocked all of the original decks.

All progress was loss, except for personas and steam acheivements. 
 

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