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9 months ago ::
Sep 21, 2012 - 6:47PM
#11
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Date Joined:
Dec 11, 2010
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1. Steam PC
2. Only one PC
3. Bought and activated the expansion 1 DLC
4. I unlocked the last cards and than i closed the game. Later i tried to start it, but steam aid, that the synchro-files are not correct and i should choose between my local files or the cloudfiles. I decided myself for the local files (Battlefield 3 experience, local files are better there).
5. I lost all my unlocked cards and my statistics. Archievments are ok and the new DLC is ingame but locked like all other stuff. Its like to buy the full game and the DLC and start at zero.
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9 months ago ::
Sep 22, 2012 - 3:50AM
#12
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Date Joined:
Sep 29, 2011
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edit: with or without steamsync. i cant unlock the new cards -.- it sucks hard
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9 months ago ::
Sep 22, 2012 - 4:00AM
#13
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This bug was introduced in the game code, with DotP 2009 (2010) expansion pack no03. I highly recommend that Shawn, the Wizards coordinator, look into the credits to find out who was responsible for that part of the code internally. It's a tough job to be a technical coordinator, like relay nomenclature to devs, but if you can find that guy, and have him read the code he put into the 'builds', that is how it will be solved!
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9 months ago ::
Sep 22, 2012 - 5:47AM
#14
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Date Joined:
Sep 29, 2011
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somebody know how to unlock hte cards without resett after restart? ;(
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9 months ago ::
Sep 22, 2012 - 8:16AM
#15
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Steam PC, with DLC, stem cloud off.
Sometimes it saves progress (unlocked cards) sometimes not. Campaign progress is there, prviously onlocked cards (for initial 10 decks) stay there.
For new decks i loose unlocked cards and have to unlock them after restart.
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9 months ago ::
Sep 22, 2012 - 8:34AM
#16
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1. Platform: Xbox 360.
2. One account: I Garet Jax I. I thought my girlfriend also lost all of her progress but she did not. Only myself.
3. Do the promo codes count as DLC? I'm not sure but that's the only thing I activated.
4. My most recent action just before losing all of my progress was loading the game up on my Xbox360. After noticing the issue I played a match with my girlfriend against the computer.
5. I did not lose the achievements nor any Leaderboard rankings (not that I care about those but I was curious to see exactly how I was impacted and in what way) but all campaign progress, decks, unlocks, promo unlocks, challenges, planechase matches and anything else obtained from playing the game.
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9 months ago ::
Sep 22, 2012 - 10:18AM
#17
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Date Joined:
Oct 23, 2003
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Thanks everyone for giving all these detailed accounts, I'm desperate for Wizards to get to the bottom of this. Please keep it up!
Just a note to those who are unlocking cards, once you've unlocked one or more cards for a particular deck, be sure to open up that deck in Deck Manager. Just add in a random card, then remove it again, click Back, then Save and Quit. This should ensure your unlocking progress is saved. I've noticed that without saving in the Deck Manager I often didn't keep my progress.
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9 months ago ::
Sep 22, 2012 - 10:32AM
#18
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Date Joined:
Sep 22, 2012
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1- PC from Steam 2- Only used my steam account. When I tried to log in and play the game from my laptop my progress was not there but it was on my PC. Now its nowhere. 3- Used the promo codes and bought and activated the Expansion 1 for MTG:DotP 2013. The bug occured immediately after the activation of the Expansion. 4- Played a game with a friend, saw what I unlocked and then closed the game and exited steam. Next day as I said above, I bought and activated the expansion and when I opened the game to play I had the question as to how experienced I am on Magic with no saved progress whatsoever, expcept for leaderboard ratings and achievements. 5-Answered 5 above accidentally, I lost all my card unlocks and my single player progress, except for leaderboard ratings and achievements. I also lost my unlocked portraits in-game and the player statistics on Player Status section of the Main Menu. Please fix it  !
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9 months ago ::
Sep 22, 2012 - 11:45AM
#19
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This bug has been in the game for years yet they don't fix it and they don't offer free deck unlock codes to the people who lose all their progress 
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9 months ago ::
Sep 22, 2012 - 12:18PM
#20
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Date Joined:
Sep 22, 2012
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It's sad such bugs ruin the game for many people !
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