Community

I recently lost partial save progress on the xbox 360 version. Loaded up and saw all my campaign progress was gone, personas were gone but I still had all my decks and unlocks. Reloaded the game and the personas were back, but the campaign progress is gone. I did nothing different then normal when I last played it

Edit: I have the dlc, I am the only active account and only account being used.

Oct 8, 2012 -- 7:35PM, Balisalisa wrote:

A big shout out to wizards_sean for resolving my issue on steam!

Another shout out to Wizards_Sean and Wizards for addressing the issue and offering a solution.

I'm sure Sean has PMed most of you who put your information on this thread, but if you haven't been reached yet, I would suggest you contact him directly. I'm sure he is very busy right now trying to contact all the users but he was very prompt with me.

Thanks again!

Oct 10, 2012 -- 6:49AM, robvalue wrote:

Oh wow, are people being sent keys or something to regain their progress? That's excellent news, and I'm much impressed if that's the case.

I hope this will apply to every platform and not just Steam.  

Unfortunately not.  I lost all progress on the Xbox version and I wasn't given any keys to unlock my decks.  The proposed fix can only be used for the Steam version.  Anyone not on Steam is quite simply SOL.

1. Platform is Steam (PC)

2. Just one account

3. I have bought the DLC for duels 2013

4. My internet wasn't working so i reset the router and when it came back on, a message appeared. The info on my computer and the info on steam were different, so i had to choose to either copy my computer info to steam, or copy the steam info to my computer. I chose the first option, which i guess i shouldnt have done, because now NONE of my cards are unlocked.

 - I had every card unlocked (40) for all 15 decks.

- Since then i have used the promotional codes so now i have at least 10 out of 40 for all 15 decks. 

5. What was lost? The only thing i care about are the cards and my multiplayer rank. The rank seems to have stayed the same. 

Sep 21, 2012 -- 12:40PM, Wizards_Sean wrote:

There have been various reports of save game loss from Duels 2013 users. In order to get as much detail as possible I’d like everyone experiencing the problem to direct their feedback to this thread. Give as much detail as you can. Important things to include are:

• What platform you’re playing on.
• How many accounts and/or systems you use to run the game (if you have multiple PCs for instance).
• Whether or not you’ve activated any DLC for the game.
• Your most recent actions before and after noticing the issue.
• What exactly was lost as far as saved progress is concerned (ie decks, player rank, achievements, campaign progress, etc… )

• Steam
• 1 account, 2 PCs
• Purchased the expansion decks.
• Was told to update my data to a new format. Data was lost when I started.
• All decks available, various progress on some decks (~10 unlocked per deck on average) but definitely Jace's deck was fully unlocked. Basic campaign complete.

Update: I'm not sure if it was fixed without knowing, but I figure it's worth putting it out here. I went to my second machine, and I was prompted with a steam cloud conflict. I elected to use my local file over the one in the cloud that I knew was wiped. I recieved an error about 15 seconds later that it could not complete the action, and I chose not the play the game on that machine. When I returned to my first machine, my progress was restored.