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Switch to Forum Live View Saved Progress Loss
9 months ago  ::  Sep 21, 2012 - 12:40PM #1
Wizards_Sean
Date Joined: Jul 3, 2012
Posts: 746

There have been various reports of save game loss from Duels 2013 users. In order to get as much detail as possible I’d like everyone experiencing the problem to direct their feedback to this thread. Give as much detail as you can. Important things to include are:

  • What platform you’re playing on.
  • If using Steam, your username.
  • How many accounts and/or systems you use to run the game (if you have multiple PCs for instance).
  • Whether or not you’ve activated any DLC for the game.
  • Your most recent actions before and after noticing the issue.
  • What exactly was lost as far as saved progress is concerned (ie decks, player rank, achievements, campaign progress, etc… )

Sean Gibbons
Community Coordinator
Magic Online & Duels of the Planeswalkers
Twitter: @SeanGibbons   Official MTGO Twitter: @MagicOnline
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9 months ago  ::  Sep 21, 2012 - 12:43PM #2
Wint3rSt0rm
Date Joined: Jul 24, 2012
Posts: 50
1. steam PC version
2. after the incident on 2 systems (jsut to be safe) at the time of the crash 1
3. no dlc (maybe the preorder key unlock and the 1 for having the previous M12)
4. after noticing grindin it all again , before just testing some stuff against bots
5. only all the decks and campaign progress, and there were some bugs like i could equip all personas (because i had cleared it before) but it stated i didnt have the achievs in game while they were recorded for steam acc
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9 months ago  ::  Sep 21, 2012 - 1:26PM #3
michaelofoz
Date Joined: Sep 21, 2012
Posts: 2
1. Steam PC
2. Just one PC
3/4. Just bought the DLC, and just got the latest updated version for steam. Hopped on, and all progress was lost.
5. I don't remember which cards I had unlocked and what campaign progress I had, but I know I put some time into it. All original decks unlocked, first part of campaign completed at least, and a couple decks halfway unlocked. 
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9 months ago  ::  Sep 21, 2012 - 2:10PM #4
Darkwolfer2002
Date Joined: Jul 31, 2011
Posts: 1,087
1. XBOX360

2. Two profiles use it (other profile uneffected)

3. Yes DLS is activated

4. Unlocked all the new decks, then my girlfriend did as well, logged back onto my profile and we played some 2HG in custom game. Then I went to go finish new challenges(which I had 3 done prior) when I went in everything was relocked,

5. but I kept all my achievements, cards unlocked, but story line-wise all is locked.
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9 months ago  ::  Sep 21, 2012 - 2:47PM #5
RageBattle
Date Joined: Aug 26, 2011
Posts: 450
1. 360

2. 2 accounts - have game installed on 2 consoles

3. DLC yes

4. Was in the deck manager for awhile, went to the main menu, signed out, back in, an noticed some of my personas were gone

5. Personas were gone at first, but came back - other than that just all campaign progress reset

Looks like the same as Darkwolfer.
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9 months ago  ::  Sep 21, 2012 - 2:51PM #6
Grunthex
Date Joined: Jul 13, 2012
Posts: 258
Happened to my brother yesterday:

Steam PC
Only run on his computer, only has one steam account, no one else uses the computer for anything steam or gaming
Has not purchased anything but the base game (no expansion, no deck unlocks, no foil things)
He hadn't played in a month or so.  He had the Chandra deck mostly unlocked, and yesterday had to re-start from scratch.

Edit: Looks like his achievements were fine, but his campaign progress was also wiped out.
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9 months ago  ::  Sep 21, 2012 - 3:18PM #7
Destruction3402
Date Joined: Nov 7, 2010
Posts: 646
*Steam (PC)

*One computer only.

*I only had the expansion and the stuff that came with the "special edition" before this happened.
I bough every deck unlock afterwards (I didn't want to go through the slow process of unlocking 11 decks again).

*I got a message that told me the steam cloud and local files were not synced (or something ).
I chose the steam cloud option and lost ALL my progress (deck unlocks, campaign, options, ...)

*Everything. Although my achievements still show up on steam, but not inside the game (personas that were unlocked though these achievements are now locked for example).
The game was basically reset as if I just launched it for the first time.

Edit: Somebody told me to turn off steam cloud which will hopefully prevent this from happening again in the future.
Damn the system and its hypocrites! You quit your quest and venture into the slums of the Gruul Clans!
Damn the system and its hypocrites! You quit your quest and venture into the slums of the Gruul Clans!
Take THE QUEST FOR RAVNICA today!
Created with Rum and Monkey's Personality Test Generator.

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9 months ago  ::  Sep 21, 2012 - 6:08PM #8
michaelofoz
Date Joined: Sep 21, 2012
Posts: 2
Wow seriously? This just happened again. I just finished unlocking all the new decks. Very annoying....
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9 months ago  ::  Sep 21, 2012 - 6:10PM #9
Hax_italian_stallion
Date Joined: Sep 21, 2012
Posts: 1

Sep 21, 2012 -- 12:40PM, Wizards_Sean wrote:


There have been various reports of save game loss from Duels 2013 users. In order to get as much detail as possible I’d like everyone experiencing the problem to direct their feedback to this thread. Give as much detail as you can. Important things to include are:

  • What platform you’re playing on.
  • How many accounts and/or systems you use to run the game (if you have multiple PCs for instance).
  • Whether or not you’ve activated any DLC for the game.
  • Your most recent actions before and after noticing the issue.
  • What exactly was lost as far as saved progress is concerned (ie decks, player rank, achievements, campaign progress, etc… )



1. Steam, PC
2. One account, one system
3. I have just today bought the expansion and played it once before exiting and now having the error.
4. I bought the expansion while in game via the steam overlay. The expansion decks unlocked and i played the expansion campaign. Played afew custom games with the new decks then exited mtg 2013. Upon re opening mtg2013 afew minutes later, I recieve an error of failed steam cloud sync, choice to upload or download content to cloud. I've now tried both options, and my game still has no unlocks.
5. I have lost all my progress since prepurchasing the game. I only have 3 base decks available (garruk, lifegain, chandra) as recieved on first purchase. Campaign progress is completely lost. Achievements all remain, ranking preserved.

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9 months ago  ::  Sep 21, 2012 - 6:18PM #10
Ciraxis
Date Joined: Sep 29, 2011
Posts: 26
0. Sorry 4 my bad enlish
1. Steam PC
2. Just one PC
3. Bought and activated dlc
4. Nothing specific.. i was playing normal games to unlock cards 4 the new deck and i got dc´d
5. After this dc i cant unlock cards... well i can but if i unlock cards they get resett after restarting the game..
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