Before posting, ask yourself WWWS: What Would Wrecan Say?
OH MY GOD... noew it makes since WotC lost there head IT guy that is why we don't have DDI...send out the search partties(and make sure they each have a ranger)
I killed him for XP.
Tried to loot him but all I found was 2 packs of Sweet n' Low and some broken promises.
(Okay maybe that was a BIT mean...)
Ken's been busy with a lot of things, but he's always reading the forums, since we talk about them almost every day at work. I'm on vacation this week, and I know WotC is mostly closed down for the next two days, so we may not see much more info until next week.
Mudbunny, the D&Di VCL is going to be working with all of you in the community to try and compile some Q&As and some suggestion/feedback threads. I hope to use those as concentrated areas where we can get Ken, WotC_DM, Chief Youngs and others to provide some additional feedback and information for you all. So check back in next week.
No offense man, but you guys really need to get your act together on this one. It is causing a lot of speculation on forums out there in the internet. People are pretty fumed about it, and don't feel like they are getting good info.
Agreed. We're hearing more and more often that Wizards is shut down, or the site is down for a weekend, or that so-and-so is on vacation. I understand that off time is needed, but we're all still waiting for DDi... and it isn't here... so what gives? My boss would fire me immediately if I did what appears to be going on over there.
Anyone else agree with me on this one or do you think I'm being too harsh?
I understand how things seem to be mounting and I apologize to anyone who is feeling frustrated. Most of us internally at WotC are frustrated with many of the problems we've been having, especially with the forums.
Today is my first day back in the office after the 4th, but I'll be checking in with Ken and team to see where everything stands.
I have to be honest. It is the way this has been handled, more than anything else, that has changed my mind from wanting the product to not wanting it any longer.
Sorry to say, but I have to agree. The last time I remember hearing such a deafening silence regarding the status of a product was the Master Tools/eTools fiasco for 3e. Given how the fans got burned in that mess, and the apparent similarity of the two situations, I'm losing optimism by the day.
I'm not really sure what you mean by deafening silence. I know that there are a lot of questions that people want answered that we don't yet have the details on, but I hope people don't have the perception that we're just whistling and looking the other way. I think that between WotC_DM, Ken, and myself, we're doing a good job of at least showing that we're out here on the forums reading what you all are saying and trying to answer the things that we can.
If that's not the case, please let me know what I can do to make that more clear. I think it's very important that people know that we're reading and trying our best to respond.
I agree that the job that the guys like wotc_Dm Ken and Gamer_zero are doing is good. Its nice to hear that people from WOTC listen.
However I want to throw in the other side that says I understand why wotc does not give play by plays (and should not) by the way the forums have responded. Companies like Blizzard (who make great games) that constantly have delays. 99% of the time the only thing you hear is "delayed from rumoured release". Thats it. Here we have gotten more info about how the releases will look (tho not the dates). If they start giving play by plays, they mine as well suicide now. I can see it now "We are working on getting product x out in the next week." and then find a huge bug that requires rewriting some code and it gets delayed. I can imagine the insanity once we go down that road. I (and I know I can't be alone) am content to wait for it to be done and done properly.
I don't suggest that wotc not give any infos, but I implore wotc not to do play by plays of what exactly is going on as things change. I dislike the forums as it is when a very large chunk (especially in the D&DI area) is a whine fest on how people are unhappy with how things already went. YOu start doing play by plays, unless you can guarentee that things go exactly as the play by play said (which you can't) I suggest not doing that. So far my only real disappointment is that the Compendium does not have the rules concept as I thought it would, but as I have stated in other posts the compendium is something that I can live without if needed. The rest of the stuff is what im really looking forward too.
This is simply the silliest thing you have ever said this whine fest you mentioned is there for a reason, and its that they failed to responsibly inform the user base. I'm really tired of you whining about the whiners especially after you have said you were done with it people have reasonable complaints the fact that you don't have the same complaints doesn't make theirs less valid.
If they were to make it a big enough deal they would probably get a lot more leeway from most sure a few people who will complain regardless but a bit more of an open book approach would not only rebuild lost trust in people but also help in shutting at least a few of us Haters up.
I'm not really sure what you mean by deafening silence.
2. Ken came in and replied to a few comments and questions. A number of those responses were rote answers. When people pointed out "hey, wait, that's not good enough" there was no further response. Sure, it's the company's decision to say "this is how we're doing things, and that's final" but in such event, don't say that you're open to feedback, because you're really not. A lot of questions, concerns, and comments were put in that are now pages behind, because people just gave up.
I just want to make one comment on this and that is a company/person can be open to feedback and still not change how they plan on doing something. Doesn't meant that they aren't open to it, just means that they looked at it, and feel that the plan they are going with is better. Obviously people may disagree that its better but that doesn't mean the feedback isn't being listened to.
Thanks for the replies. I am going to start a thread soliciting feedback and suggestions on ways you think we can do a better job of communicating. As I know you already know, there's a lot of things we can't answer quite yet, for a variety of reasons, but it's a priority for us to make sure people understand that we are listening to the community and taking feedback seriously.
The appropriate kind of feedback we are looking for is this:
"Application A is delayed because of a problem with ... we expect it to be ready in two weeks, but realize it may take longer.
"Application B is delayed because it needs to be paired with Application A to work properly, once A is ready B will follow in a day or two.
"Application C is delayed because ... we aren't certain when it will be ready. Hopefull by next quarter."
We don't really care at this point what goes after the "because," but as we get neither that half of the explanation nor the half with a projected ready time we feel like you folks are stalling and lying like a politician caught doing something unusual in a public restroom stall.
If you want our respect and trust back try giving us something less vague. Prior to the release of 4e I eagerly looked forward to DDi, now I strongly expect that DDi will be kluge that I'm afraid to invest even a single month's subscription for. I doubt that it will perform as advertised. I doubt that it will have adequate bandwidth to actually run a game without half the players going linkdead several times a session. I doubt that it will be easy and intuitive to use. At this point I like the print version of your game, but I've come to doubt the veracity of the information that originally garnered my enthusiasm for DDi.
Just to amend what I first posted. I know virtually nothing about coding games.
I'm just looking for a simple explanation. "We have bugs with certain graphic cards." is good enough for me.
"We think we'll be vulnerable to certain types of fraud."
That's good enough for me.
Right now all I hear is "Soon." and I don't know if soon means 2008, 2009, or 2010, and from what information we've been given we have no way to even hazard a guess. Right now I have zero confidence that all proposed DDi components will be ready before January 2010, some of them definitely, all of them, no, I don't believe you can do it.
This has got to be one of the most frustrating replies I have seen from you guys. People have listed off a bunch of specific complaints and concerns they would like answered. Have explained that because these concerns are not being answered we feel that wizards is not communicating well with its customers. Now you tell us you are going to set up a thread so we can tell you how to communicate better with us? How about answering the questions and concerns we already expressed to you? Do you really need to fish for more info on how to do a better job communicating? I think people have already made it clear what they want.