Suggestion to improve this guide are welcome. The Online Response Crew A.K.A. the ORCs do not look through the boards for violations of the Code of Conduct. Therefor it is up the the board members to help the ORCs moderate the forum. This is meant as a guide with a few simple steps to help posters with that task.
Do not respond to someone that you think is baiting and/or trolling. The point of such activity is to get responses. Particularly a responses that makes the responder look bad. In additions accusations of trolling and baiting are against the Code of Conduct. and in addition can get a thread derailed and/or locked. In the same vein. If you feel that you've been insulted, do not respond in kind. Doing so is likely to lead to you being moderated as well.
When you see a violation of the Code of Conduct use the "Report Post" button. Explain clearly why you feel that post violates the Code of Conduct. The more information that you can provide the better. Keep in mind that the moderator that reads the report is not likely to know much of what lead up to that post and thus is not likely to know the context that the post occurred in. Also the "Report Post" button is not an "I win." button, nor is someone disagreeing with you a violation the Code of Conduct. If for some reason you want to make a report through Customer Service take a screen capture, the .jpeg format is preferred. You must as with a report include the reason that you believe that the PM violates the Code of Conduct .
- Click On the Customer Service link.
- Click on "Email Us."
- Choose "Wizards.com" under "Select a Topic".
- Choose "Wizards.com Community" in the new list that appear below "Choose a Topic"..
- Choose "Report Conduct" in the third list.
- Fill in the blanks.
If you disagree with the actions of an ORC e-mail Customer Service. They have the authority to double check the moderation or lack there of. Also if you have an idea to improve the moderation of the board please e-mail it to Customer Service. The proceeder for this is much like making a report to Customer Service. as above except that last choice would depend on what you are e-mailing Customer Service for.
Spread the word. Put a link to the Guide To Dealing With Problematic Posters in your signature. DO NOT post a link to the Guide To Dealing With Problematic Posters in response to a Code of Conduct violation as that could be considered baiting.
Sig compatible text link: <big><a href="http://community.wizards.com/go/thread/view/75882/19592914/Guide_To_Dealing_With_Problematic_Posters" title="Guide To Dealing With Problematic Posters">Guide To Dealing With Problematic Posters</a></big>