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1 year ago ::
May 23, 2012 - 7:23PM
#1
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Date Joined:
Jun 22, 2007
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The D&D playtest is open to anybody and everybody who wants to check it out and help shape the next iteration of D&D. We welcome everyone to provide feedback to us through the various methods, including these playtest forums. We want everyone to feel safe and comfortable about sharing their opinions in this space.
We promise to do our best to monitor and review these forums to make sure everyone is able to contribute without feeling harassed or unwanted. In return, by posting in these forums, you agree that you will treat others and their ideas with respect, regardless of which edition of D&D they may favor or how much you may disagree with them.
Belittling or harassing others or their ideas is not acceptable anywhere in the forums, but that is doubly so for these playtest forums. It's not about which edition is better. It's not about which edition is winning. It's not about the various champions for each edition getting in the last word. It's about making the next iteration of D&D the best it can be for all of us.
You can and should express your opinion about the playtest material, but do so respectfully and without insulting your fellow playtesters or those involved in making the game.
If you don't think you'll be able to speak to others with the amount of respect these forums demand, then please direct your feedback to one of the many other outlets we'll be providing. We would definitely still love to hear from you, but this space is reserved for public and civil conversations that respect the opinions of all involved.
Trevor Kidd
Community Manager
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8 months ago ::
Nov 08, 2012 - 2:41PM
#2
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Date Joined:
Jun 22, 2007
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On Gathering FeedbackAs far as gathering feedback from the forums, we do that, and we pass that feedback along to the brand and dev/design teams. The information we gather in forums, twitter, facebook, article comments, blogs and elsewhere help inform us of the opinions out there. But they are only one bit of the full picture.
To put very basic numbers on things (none of these are actual figures for us and our site, but they are numbers sometimes used to talk about activity in forums and websites). There's basically a weird rule of 10% that is applied. So first assume that about 10% of the people into your game/product visit the website for it. From there, assume that 10% actually dig down into the forums for whatever reason. From there, assume that 10% of those people who go to the forums actually post something in the forums. That leaves us with .1 percent of our original "population" actually getting to and responding in the forums. I would say it's probably more likely that those numbers fall between 10-20% when going from one tier of involvement to the next, but you still end up with those who are talking in forums being a much smaller number than those who are involved with the product.
Now that doesn't mean that the forums aren't useful! Many times forums like ours are filled with people who have a certain amount of system mastery and are usually pretty invested in the game. Getting ideas and opinions from super users like this is awesome, and having them around (the helpful ones at least) who are willing and able to help out newer members to the community and game is also awesome. But it can't be seen as representative of the D&D gaming population. More like vocal speakers for special interest groups. 
All that being said, topics and feedback on the playtest that we see in the forums filter to the teams and we do see that those topics can later be reflected in the feedback we receive in the surveys we send out via email. This all means we can and do use the feedback collected in all these social media spaces to inform us of what we might see when the survey results start coming back in. We also use these points of feedback when putting together the weekly D&D Next Q&A, Legends & Lore and the special events like the google hangout on D&D Next with Mike and Jeremy. While we're not able to cover every question or topic, I'm hoping that with the different articles and things we're doing that we tackle the big topics shortly after we see them pop up here and elsewhere.
So while we are not currently hosting polls here in the forums, we are listening, and when we can, acting and responding to the feedback everyone is giving us.
Trevor Kidd
Community Manager
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