Issue with Character Builder

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I have a level 9 Dwarf Battlemind and it won't let me level up to level 10. I don't understand the reason why it won't. has anyone had this sort of issue before?
My Commander decks! http://community.wizards.com/go/thread/view/75842/29942477/Endrek_Sahr,_Master_of_Disaster http://community.wizards.com/go/thread/view/75842/29942329/*Rumbling_Stomach_Noises*_Guildpact_Borborygmos_Deck
Hard to troubleshoot without more information, how is it preventing this?

Is it asking you to Level down to 1?

Is the amount of XP on the level screen correct to be level 10?

I know sometimes it will say '0 XP' no matter what level you are, and the way I have corrected that is to put in the correct amount of XP required for the level I want. And that usually corrects the button which should change the button to 'Level up to 10'.

Hopefully that is the problem you are having, otherwise it might be a bug or something that I am unawares of.
Yes it reads 0 experience got to level one. I'll try your suggestion. Thanks!
My Commander decks! http://community.wizards.com/go/thread/view/75842/29942477/Endrek_Sahr,_Master_of_Disaster http://community.wizards.com/go/thread/view/75842/29942329/*Rumbling_Stomach_Noises*_Guildpact_Borborygmos_Deck