my magic doesnt worknet frame installed and complety updateddx 11 and newest drivers graphic Vista

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my magic doesnt work

net frame installed and complety updated

dx 11 and newest drivers graphic   

Vista
try the stuff in the FAQ for troubleshooting. first step would be to make sure that you are running mtgo with admin priveledges, right click on the icon and go into properties. you may also have a run as admin option of the initial right click.
Some information on how it is not working would be helpful too. Does nothing happen when you double-click? Does the client crash when it tries to start? Does it crash on login?

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i see the lauch and repair button then i click launch and the client close with vista looking to solve the problem
it crashes on start
I'm actually having the exact same issue with my mtgo and I'm using windows 7, however this didn't occur until I installed a new version of internet explorer, I think it was IE9, but I could be wrong. Anyways mine crashes after i click on launch and it loads everything, mtgo closes and an error message pops up stating that there is a problem running the program and windows has closed it and will notify me of any solutions (which it never did) and i have the .net framework 4 as well
UPDATE: I'm not entirely sure why but after waiting 1 day I'm able to get on MTGO now without it crashing.
still crash
Hello Bouc,

Someone from customer service will be contacting you via the email address associated with your forums account regarding this issue.

Dragonette
my email is not good . i will change in my info . i have received your email but i cant send answers
Hi Bouc,

You can answer the email by logging into the help site and clicking on My Stuff.

www.wizards.com/customerservice

Hope that helps.

Dragonette