Recently some users have reported receiving an email claiming to be from email@example.com. The text of this email indicated that the users account had been blocked and/or accessed by someone else and that the user needed to open an attachment. THIS EMAIL DID NOT COME FROM WIZARDS OF THE COAST. If you received this email, please delete it and any attachments immediately. DO NOT OPEN THE ATTACHMENT AS IT MAY COMPROMISE YOUR COMPUTER.
Phishing scams like this occur frequently, and are a way for people to steal your personal information. You can protect yourself from this type of scam in several ways:
1) Be wary of any email that requests you do something urgently. A false sense of urgency can induce you to click on links or open attachments you wouldn’t open normally. Scammers know this and exploit it in their emails by saying things like “your account has been blocked.” Don’t fall for it!
2) Never open attachments or click on links from unknown sources. If you are unsure of the source, or believe the email may have been spoofed, contact the sender directly. If you believe a Wizards of the Coast email is suspicious or has been spoofed, forward it to firstname.lastname@example.org
3) Make sure your anti-virus protection is up-to-date. Run a scan at least once a week. While anti-virus programs do not catch everything, they can help protect you against known malware and virus threats.
If you believe you have been the victim of this scam, please contact us via our Report Suspicious Behavior link. All reports are taken seriously and investigated.
For more information on Phishing and what to do if it happens to you, visit the Anti-Phishing Work Group at: www.antiphishing.org.