Magic Players' Rewards question

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One of my players showed me his Rewards screen which has him receiving a plastic DCI card.  That card did not come with his other Rewards cards.  Is there somewhere he or I can contact to try to get the card?

He is 11.

Thanks,

Bruce
Bruce,

I'm going to have this discussion moved to the Magic Players Rewards forum, where someone more knowledgeable in this area will be glad to help you.
~James Fields T.O. & Judge. Check out the New Tournament Organizer's Handbook.
Bruce,

My son and I are both in the same situation.  The last mailing was our very first rewards mailing, so we were both supposed to get the plastic DCI card.  It shows on the rewards site that we did, but we didn't.

I contacted the WPN rep for my state about the issue.  He checked into and got back with me, saying that they'd run out, but that they're supposed to be sending them as soon as they get more in.